Shop Manager - Little Rock, AR

Job Description

Job Description

About the Role

Hi-Speed Industrial Service is seeking an experienced Motor Shop Manager to lead operations at our Little Rock AR facility. This individual will oversee daily shop activities, manage a skilled team, ensure top-tier customer service, and drive operational excellence. The ideal candidate is a hands-on leader with a strong mechanical aptitude, proven experience in rotating equipment or a similar industry, and the ability to inspire teams while balancing customer demands and business growth.

Key Responsibilities

• Leadership & Team Development
• Lead, mentor, and develop a team of 5+ technicians and support staff.
• Conduct employee performance reviews and provide coaching for professional growth.
• Foster a positive, team-oriented environment focused on quality, safety, and customer success.
• Operations Management
• Oversee all aspects of shop operations, ensuring quality and efficiency.
• Manage multiple projects simultaneously, ensuring jobs are completed on time and within scope.
• Review and approve customer quotations with accuracy and profitability in mind.
• Maintain compliance with industry standards (EASA AR100, IEEE, NEMA).
• Customer Engagement
• Serve as the primary point of contact for escalated customer issues.
• Demonstrate strong problem-solving skills to resolve challenges quickly.
• Build and maintain long-term customer relationships with professionalism and transparency.
• Business & Industry Involvement
• Representing Hi-Speed in local and national industry associations.
• Identify opportunities for growth and operational improvement.
• Contribute to branch revenue growth and efficiency through innovative ideas and continuous improvement.

Required Qualifications

Preferred Qualifications

Why Join Hi-Speed?

At Hi-Speed Industrial Service, we don't just repair motors-we build careers and shape industry standards. Here's what makes us unique :