Talent.com
Restaurant General Manager

Restaurant General Manager

PopeyesWest Memphis, AR, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Position Overview :

The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant.The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).

Summary of Responsibilities :

Profitability

  • Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
  • Reviews key P&L lines to increase profitability for the restaurant
  • Drives sales through proactive guest service, people development & operations management

Guest

  • Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
  • Manages the guest experience through operations and timely response to Guest issues
  • Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
  • Identifies and interacts with the community to engage prospective guest and execute on local marketing initiatives

    • People

  • Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
  • On-boards new team members by training and guiding them through the certification process
  • Inspires the restaurant team by effectively managing individual and team recognition programs
  • Provides coaching and feedback to Team Members, Shift Coordinators and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance

    • Operations

  • Manages restaurant labor using optimal Manager staffing and Team Member scheduling
  • Enforces compliance with government regulations, employment laws and policies
  • Ensures that restaurant upholds operational and brand standards
  • Performs duties of the Assistant Manager & Hourly Shift Coordinator when necessary

    • Qualifications and Skills :

  • Must be at least eighteen (18) years of age
  • Must be proficient with Microsoft Office and e-mail
  • High School Diploma or GED required, 2 years of college preferred
  • 1-2 years of previous restaurant management experience
  • Strong understanding of P&L management & drivers of restaurant profitability
  • Ability to prioritize own and others’ work and time to meet deadlines and objectives
  • Demonstrated leadership skills
  • Demonstrated understanding of guest service principles
  • Available to work evenings, weekends and holidays
  • Ability to work long and / or irregular shifts as needed for proper functioning of the restaurant
    • Create a job alert for this search

    Restaurant General Manager • West Memphis, AR, US

    Related jobs
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    PopeyesMillington, TN, US
    Full-time
    The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations ...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Chicken Salad Chick - 02Memphis, TN, US
    Full-time
    The Restaurant General Manager delivers exceptional results through others.They provide an engaging environment for restaurant teams and guests, while focusing on delivering operational excellence....Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Checkers / Rally'sMemphis, TN, US
    Full-time
    At Checkers we make a difference in people's lives by serving our Franchisees, Teams, and Guests.As a member of the Field Operations team you will be responsible for executing the restaurant plan, ...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Pizza HutHernando, MS, US
    Full-time
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Memphis StaffingWest Memphis, AR, US
    Full-time
    Carrols Corporation is one of the largest restaurant companies in the U.Carrols owns and operates more than 800 restaurants under the BURGER KING brand with plans for continue growth.Carrols operat...Show moreLast updated: 4 days ago
    Restaurant General Manager

    Restaurant General Manager

    Carrols CorporationMemphis, Tennessee, United States, 38116
    Full-time
    Carrols Corporation is one of the largest restaurant companies in the U.Carrols owns and operates more than 800 restaurants under the BURGER KING brand with plans for continue growth.Carrols operat...Show moreLast updated: 30+ days ago
    General Manager

    General Manager

    AFD GroupMemphis, Tennessee, United States, 38134
    Full-time
    The IHOP Restaurant General Manager reports directly to the District Manager.The primary responsibilities of the General Manager include directly supervising the restaurant employees, and managing ...Show moreLast updated: 30+ days ago
    Restaurant General Manager

    Restaurant General Manager

    West Quality Food Service, Inc.Senatobia, Mississippi, United States, 38668
    Full-time
    When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high-quality standards, southern-inspired hospitality, and serving guests our world-famous chicken! We have a pas...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    McAlister's Deli FranchiseMemphis, TN, US
    Full-time
    Hiring Passionate and Enthusiastic Restaurant General Manager - Exponential Job Growth Opportunities we are growing our company and can help to facilitate and foster growth opportunities for you wi...Show moreLast updated: 30+ days ago
    General Manager

    General Manager

    FFC Franchise Group IncHorn Lake, Mississippi, United States, 38637
    Full-time
    The purpose of every manager is to provide outstanding guest service and quality products while maintaining the integrity of processes and standards set by FFC Franchise Group.The guests are the pu...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Taco BellMemphis, TN, US
    Full-time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    KFCHernando, MS, US
    Full-time
    When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high-quality standards, southern-inspired hospitality, and serving guests our world-famous chicken! We value our ...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager (New Restaurant Opening!)

    General Manager (New Restaurant Opening!)

    Raising Cane'sMemphis, TN, US
    Full-time
    Starting from $60,000 annually plus monthly training incentive of $1,500 •.Pay is based on location, experience, and qualifications etc. Monthly incentives after training vary and are based on restau...Show moreLast updated: 8 days ago
    Restaurant General Manager

    Restaurant General Manager

    KMAC EnterprisesForrest City, Arkansas, United States, 72335
    Full-time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wag...Show moreLast updated: 30+ days ago
    Restaurant General Manager

    Restaurant General Manager

    Burger KingHorn Lake, MS, US
    Full-time
    Quick Apply
    Carrols Corporation is one of the largest restaurant companies in the U.Carrols owns and operates more than 800 restaurants under the BURGER KING brand with plans for continue growth.Carrols operat...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Firebirds RestaurantsSouthaven, MS, US
    Full-time
    Our General Managers oversee the entire restaurants operations, including : guest satisfaction, menu execution, achieving company goals, and leading by example. We expect our General Managers to prov...Show moreLast updated: 24 days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Golden CorralHorn Lake, MS, US
    Full-time
    Golden Corral General Manager Opportunity.Our franchise organization, Yellowfins, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! At Golden Corral, we ...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    McAlister's DeliMemphis, TN, US
    Full-time
    General Manager | McAlister's Deli (Southern Rock Restaurants).Hiring Passionate and Enthusiastic Restaurant General Manager - Exponential Job Growth Opportunities we are growing our company and ca...Show moreLast updated: 30+ days ago