Essential duties and responsibilities of this position are described below and are subject to change by management, as may be necessitated by changes in business needs, contract requirements, accommodation requests, or other reasons.
Position Overview
Manages the overall operations of the contracted clinical program at a designated facility or complex of facilities within an Roadrunner Health Services, LLC contract. Responsible for the planning, coordination, direction, and supervision of clinical program providing services to patients in a correctional setting to meet service delivery requirements of the specific contract.
Education / Credentials / Experience
- Bachelor's degree in Hospital Administration, Health Care Administration, Health and Human Services, Business Administration, Public Administration, Nursing or related field
- Experience as healthcare, nursing home or mental health administrator, nurse manager, or in multi-specialty healthcare clinic
- Experience in correctional environment preferred
- Must have ability to effectively communicate in writing and orally with staff and institutional administration
- Must maintain current tuberculosis screening documentation and active CPR certification
Essential Duties Responsibilities
Directs, supervises, and evaluates work activities of multidisciplinary team including medical, dental, mental health, nursing, technical, clerical, and support services as relevantServes as liaison to facility security administration in collaboration with the Regional Administrator, Vice President of Operations, and / or Program ManagerEnsures that clinical practices are consistent with NCCHC / ACA medical and mental health standardsMaintains communication and responds to inquiries and concerns between on-site staff and regional / statewide staffProvides written and verbal communication to staff regarding facility clinical operations through regular staff meetings. Coordinates completion of meeting minutes, review, and distribution to clinical staffProvides technical and administrative oversight to on-site staff, addressing and resolving problems or conflictsParticipates in recruitment and retention of staff by conducting interviews, recommending hires, and ensuring training of staffEnsures completion of staff performance reviews based on defined responsibilities and staff rolesConducts and administers fiscal operations, including managing within defined budget, authorizing expenditures, and analyzing projected to actual financial performance of designated programAssists in formulation and / or communication and implementation of contract and site-specific policies and proceduresUpdates regional management on designated program's progress and issues related to contract performance, compliance, and fiscal managementManages changes in healthcare delivery systems or changes in contractual requirements impacting clinical program to include work restructuring, technological advancements and / or innovations, and shifts in the focus of careCoordinates and delegates responsibility for patient clinical program based on contractual requirements and patient movement throughout and outside of designated facility or Department of CorrectionsServes as member of site Continuous Quality Improvement (CQl) Committee. Ensures that recommendations from CQl and performance audits are implemented and the results of the corrective actions are monitoredCoordinates and participates in the grievance and informal complaint process ensuring complaints received through the process are reviewed and responded to in compliance with policyEnsures compliance with all facility and Company policies, Federal and State laws, regulations, and guidelines including HIPAAEnsures that on-site staff coordinate care closely with security staff while maintaining a positive, collaborative relationshipMaintains an ethical commitment to ensure confidentiality within the limits of a correctional environmentEnsures that care is delivered in a nonjudgmental / nondiscriminatory manner to protect the autonomy, dignity, and rights of the patientUnderstands and complies with safety and security rules and regulations of the institutionOther duties as assignedThis job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employee(s) may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.
Must be able to pass background investigation and obtain agency security clearance where applicable