Medical Director

Executive Director Primary Care Service Line

Location : Chicago, Illinois

Business Unit : Rush Medical Group

Hospital : Rush University Medical Center

Department : RUMG Administration - Office

Work Type : Full Time (Total FTE between 0.9 and 1.0)

Shift : Shift 1

Work Schedule : 8 Hr (8 : 00 : 00 AM - 5 : 00 : 00 PM)

Pay Range : $76.35 - $113.76 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors.

Summary : The Executive Director for Primary Care Service Lines is responsible for the development and implementation of a comprehensive Rush Medical Group (RMG) business plan that addresses the strategic, programmatic, and operational aspects of the Primary Care service line throughout Rush.

Responsibilities :

• Partner with physician leadership and practices, university, and health system leadership to drive service line strategy.
• Collaborate with system and entity leadership to establish a leadership network including designated dyads and steering groups as appropriate.
• Oversee strategic and business planning processes including space planning and provider recruitment planning.
• Provide operational oversight of ambulatory areas and align with hospital operations to ensure that service line goals are achieved.
• Ensure the goals and scorecards align with Rush's strategic priorities.
• Coordinate efforts of Service Line Executive Steering Committee to :
• Develop and maintain a charter, policies and procedures for the executive committee.
• Work with entity leadership and Rush University Medical Group (RMG) leadership to develop and manage annual budgets including defining volume targets and resources necessary at Rush operating entities to achieve service line goals.
• Manage and improve service line activity along key performance metrics for related clinical subspecialties including volume growth, patient satisfaction, access, quality measures, service line profitability and staff and physician engagement scores.
• Develop and manage a shared service model that optimizes efficient use of staff in a manner which achieves service line goals.
• Work with Rush Clinical Chairs and Physician leadership to develop and administer annual incentives that include both inpatient and outpatient metrics.
• Monitor and report on progress for agreed upon annual goals and objectives.
• Planning and Budgeting :
• Create and obtain approval for an annual work plan and budget.
• Develop a strategic plan for the service line and define near, medium- and long-term goals and tactics to achieve them.
• Develop and track progress of the Primary Care service line business plan(s) updated annually in accordance with the budget process.
• Review and provide input on annual budgets and resource allocation related to service line initiatives across Rush.
• Review key performance metrics of key clinical subspecialties (volumes, patient satisfaction, access, quality measures, profitability).
• Review and monitor progress on agreed upon annual goals and objectives and provide / execute upon course correction where appropriate.
• Ensure service line expenditures are not unfavorable to budget with Steering Committee and / or Service Line Center leadership approvals.
• Marketing :
• Coordinate the development of annual marketing plan, in coordination with marketing staff including digital strategies, consumer and physician marketing strategies, and community engagement.
• Serve as key administrative representative for Marketing Department to implement marketing campaigns, service promotions, and other events specifically designed to enhance reputation and build utilization of service line services.
• Oversee development and implementation of physician conferences, mailings, meetings, and programs designed to build and maintain relationships with external referring physicians, including coordination of CME and other regional and national educational events that promote the leadership position of services.
• Operational :
• Provide oversight of the ambulatory operational administrators at ambulatory sites across Rush.
• Establish and implement staffing standards to align with RMG operational model and service line goals.
• Work closely with hospital operational leaders of inpatient and procedural areas to achieve service line goals.
• Administrative Duties :
• Develop guidelines and measurement systems to ensure agreed upon quality and service level standards are implemented across the clinical services associated with the service lines (i.e., patient service standards including quality outcomes, access metrics, patient satisfaction, interdisciplinary communication standards, and referring physician communication standards).
• Manage staff in utilization support to develop qualitative and quantitative analyses.
• Collaborate with health system stakeholders to ensure accurate and efficient reporting to public and private "registries" occur as required.
• Development :
• Facilitate the identification and prioritization of key strategies that can facilitate philanthropic support across key clinical programs.
• Work closely with the development department to identify and implement strategies for fund-raising.
• Provide knowledge, information and advice to development officers as requested.
• As requested, work with donors to secure support and meet expectations of gifts.
• Collaborate with the Development Department to coordinate development-related events related to the neuro and cardiology Service Lines.

Required Job Qualifications :

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.