Store Manager

Position SummaryThe Store Manager leads all aspects of store operations, including team development, customer service, product quality, and financial performance. This role requires strong leadership, a passion for hospitality, and the ability to thrive in a fast-paced environment.

Key ResponsibilitiesLead, coach, and develop a high-performing team

Ensure outstanding customer service and a welcoming environment

Oversee daily operations including scheduling, inventory, opening / closing procedures

Maintain product quality and consistency according to company standards

Analyze sales and labor reports; drive store performance to meet goals

Foster a positive, motivating, and accountable work culture

Recruit, train, and retain team members

Manage cash handling and ensure compliance with company policies

Resolve customer concerns promptly and professionally

Qualifications1+ years of management experience (preferably in food & beverage or retail)

Strong leadership and communication skills

Ability to multitask and work in a fast-paced environment

Experience with scheduling, inventory, and basic financial reporting

Commitment to providing exceptional guest experiences

Availability to work early mornings, weekends, and holidays as needed

BenefitsBenefits may vary by franchise / location.

Competitive pay + performance bonuses

Employee discounts

Opportunities for growth and advancement

Paid time off

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core : sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

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