Epic App Analyst, Billing Reimbursement

The IT Epic Analyst II – Professional Billing is

responsible for supporting, configuring, and optimizing the Epic

Professional Billing (PB) application to meet organizational and

departmental goals. This role partners with revenue cycle, finance,

clinical, and IT stakeholders to ensure the effective use of Epic

PB, driving improvements in workflows, system functionality, and

overall user satisfaction. The Analyst II level indicates advanced

knowledge of Epic PB, independent project execution, and the

ability to serve as a resource to junior analysts. Serve as the

subject matter expert (SME) for Epic Professional Billing (PB)

functionality, workflows, and best practices. Analyze business

processes and translate operational needs into system requirements

and solutions within Epic PB. Configure, build, test, and implement

changes in Epic PB to support billing workflows, claims processing,

payments, and revenue cycle initiatives. collaborate with end

users, IT peers, and Epic support as needed. Provide system

maintenance, monitoring, and upgrades to ensure stability and

compliance with industry and organizational standards. Develop and

maintain technical and functional documentation, including

workflows, system specifications, and training materials.

Participate in Epic upgrades, testing cycles, and optimization

projects. Mentor and provide guidance to junior analysts on Epic PB

workflows and configuration. Support end-user training and act as a

liaison between IT and revenue cycle departments. Ensure compliance

with HIPAA, security policies, and organizational change management

procedures. Bachelor’s degree in Information Systems, Healthcare

Administration, Business, or related field, or equivalent work

experience. Current Epic Professional Billing (PB) Certification

Minimum 2–4 years of experience supporting Epic applications, with

at least 1–2 years specifically in Professional Billing. Ability to

work independently with minimal supervision while managing multiple

priorities. Excellent communication and interpersonal skills, with

the ability to collaborate effectively with clinical, financial,

and IT stakeholders. Additional Epic certifications (e.g., Hospital

Billing, Resolute, Claims, or related revenue cycle modules).

Experience with revenue cycle operations, billing, and

reimbursement processes in a healthcare setting. Knowledge and

hands-on experience with Epic Charge Router and / or Charging

workflows. Knowledge of SQL, reporting tools, or data extracts.

Experience with project management methodologies and

tools.