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Back of the House Shift Leader

Back of the House Shift Leader

bartacoBoston, MA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

At bartaco, food is our passion. But people are our purpose.

We invest in our team because our people are at the heart of what we do. We’re committed to creating an atmosphere where team members can learn, develop, and succeed every day. Whether you aspire to excel in a leadership, hospitality, or culinary role, bartaco is an environment that fosters growth and helps you achieve your goals.

At bartaco, we’re guest-obsessed. Our mission is to create memorable moments for every guest, every time. It’s who we are.

We are looking for team members to create the bartaco experience and who live and breathe our touchstones. Our culture is defined by these values and guides how we work together to create the most incredible experiences for our guests.

  • Pride : You take pride in your work and in contributing to something special
  • Good People : You value teamwork, treat others with kindness, and build trust with those around you
  • Positively Intolerant : You hold yourself and your team accountable for delivering quality and consistency because our guests deserve nothing less
  • Introspective : You’re always looking to grow and improve, taking feedback as an opportunity to get better
  • Transparent : You communicate openly and honestly, fostering a culture of trust and collaboration
  • We Have Fun and Make People Happy : You bring energy, warmth, and a genuine smile, knowing that your positivity can brighten someone’s day

As a bartaco BOH Shift Leader, here’s a look at what you’ll do :

A BOH Shift Leader leads the back-of-house team to ensure exceptional guest experiences through seamless kitchen operations. You will support the culinary team, drive food quality standards, and collaborate closely with the front-of-house leaders to maintain a smooth shift. Your proactive leadership, effective communication, and commitment to operational excellence will contribute to the overall success of the restaurant.

Key Responsibilities :

  • Guest Focus : Ensure guest satisfaction by consistently delivering high-quality food and maintaining efficient kitchen operations
  • Leadership and Support : Lead, motivate, and mentor the back-of-house team while fostering a positive work environment
  • Service Excellence : Ensure food quality, consistency, and presentation meet bartaco standards
  • Effective Communication : Maintain clear and open communication with the culinary team, front-of-house leaders, and management to ensure seamless service

    • Operational Management :

  • Conduct thorough line checks to ensure kitchen readiness for service
  • Manage and delegate prep lists to maintain food preparation timelines
  • Support inventory counts and ensure accurate reporting
  • Monitor and ensure adherence to recipes and food quality standards
  • Maintain kitchen cleanliness and ensure compliance with health and safety regulations
  • Accountability and Performance :
  • Provide constructive feedback and recognition to team members, holding them accountable to operational standards
  • Identify opportunities for team development and provide ongoing training and support

    • Managerial Responsibilities :

  • Work alongside a salaried manager during opening and closing shifts
  • Collaborate on kitchen decisions and resolve operational challenges
  • Provide detailed shift recaps summarizing key events, operational challenges, and kitchen performance
  • Engagement and Team Development :
  • Lead informative and motivating pre-shift meetings with the kitchen team
  • Foster a collaborative environment by encouraging open communication and teamwork
  • Support the ongoing development of team members through mentorship and coaching

    • Cross-Department Communication :

  • Collaborate with front-of-house leaders to ensure a seamless guest experience
  • Communicate any operational challenges to management for timely resolution
  • Act as a liaison between departments to drive service excellence

    • Perks, Benefits + Rewards, just for you :

  • A fun work environment!
  • Career development and advancement opportunities
  • Competitive pay
  • Meal discounts when dining at bartaco
  • Paid vacation time
  • Gym and fitness center discounts
  • Opportunity to learn multiple languages / language education
  • Discounted virtual pet care
  • Medical, dental, and vision insurance
  • Mental Health and holistic wellness support
  • 401K enrollment and matching

    • Requirements :

  • 1-2 years of kitchen experience required, in a fast-paced environment
  • Knowledge of kitchen equipment, cooking methods, and food safety standards
  • Ability to work quickly and efficiently under pressure, while maintaining attention to detail
  • Team-oriented with a positive attitude and willingness to pitch in wherever needed
  • Flexible schedule, including nights, weekends, and holidays

    • Physical Skills :

  • Bringing an energetic hustle and positive attitude to every shift
  • Lift and carry items up to 50 pounds
  • Walk and stand throughout shifts; remain at assigned stations during busy periods
  • Perform tasks requiring continuous movement, such as reaching and bending
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    Back Of House • Boston, MA, US

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