Job Description
Job Description
Description :
We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. With over 2000 employees, 1,100 Account Executives and 40+ sales offices across the United States, HALO is the global leader of our $25B industry.
The Web Product Specialist will work collaboratively with clients and provide technical solutions to clients on there eCommerce stores. The perfect candidate will be creative, experienced, and passionate about helping clients design, strategize, and implement eCommerce solutions.
Our proprietary BWS commerce platform powers complex beer, wine, and spirits workflows. This is not a standard eCommerce stack. The Web Product Specialist partners with client and internal teams to translate BWS-specific business needs into clear requirements, scalable product configurations, and successful launches.
Responsibilities :
- Lead discovery and requirements. Elicit, document, and validate detailed BWS business requirements across brands, distributors, and retailers. Capture use cases, acceptance criteria, data needs, and compliance constraints. Own the source of truth for scope and changes.
- Author project scope, user stories, process maps, and data flows that reflect BWS realities such as territories, state pricing, tax and excise, allocations, and unit of measure by case, pack, bottle, or keg.
- Provide clear technical direction from definition through implementation for a proprietary BWS platform, including integrations, content models, and operational handoff.
- Manage project timelines and dependencies. Deliver launches on time and to specification while proactively managing risk and stakeholder expectations.
- Configure the platform for BWS needs. Support setup and testing.
- Reduce technical rework through rigorous QA and UAT plans tailored to BWS scenarios such as state shipping rules, allocation logic, and price books by market.
- Maintain working knowledge of common B2B procurement flows and relevant analytics. Use data to recommend optimizations for conversion, compliance pass rates, and operational efficiency.
- Partner with cross-functional teams to deliver roadmaps for BWS that align with brand and distributor strategy, portfolio priorities, and market expansion.
- Other duties as assigned.
Requirements :
Education / Certifications / Experience :
Bachelor’s degree in communications, business, or a related field. Equivalent experience considered.2+ years in eCommerce, product operations, or project management with direct experience in beer, wine, and spirits. Experience with the three-tier system and BWS compliance is strongly preferred.Background working with BWS data and systems is a plus. Examples include distributor ERPs, inventory and price books by territory, age verification services, OMS, PIM, or DAM.Requirements
Clear and concise communicator in writing and in person. Comfortable leading discovery sessions with brand, distributor, retailer, legal, and compliance stakeholders.Proven client-facing experience with the ability to align enhancements to real business processes in BWS environments.General knowledge of eCommerce and back-office integration, including APIs, data transfer patterns, SSO, and procurement connectivity. Familiarity with EDI concepts is a plus.Systems thinker who can balance long-term roadmap with day-to-day execution and change control.Data-driven. Uses analytics and best practices to influence decisions and measure outcomes.Detail oriented with strong organization. Delivers under deadlines with high accuracy.Works independently with minimal supervision and collaborates effectively with a wide range of people.Performs well under pressure and meets deadlines. Flexible team player who can work overtime when required.Compensation : The estimated salary range for this position is between $50,000 - $77,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.
Benefits : At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
Application Information : To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.
Application Deadline : Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available.
More about HALO
At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.Career Advancement : At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking.Culture : We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.Recognition : You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.Flexibility : We pride ourselves on flexible schedules that help you find a balance between professional and personal demands. We believe that supporting our customers is the priority and trust that you and your manager will find a schedule to achieve that priority.HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.
HALO participates in E-Verify. Please see the following notices in English and Spanish for important information : E-Verify Participation and Right to Work.
HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and / or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.