Assistant Store Manager I Mobile

Assistant Store Manager I Mobile - CCI

Getting a sales team stoked about selling is a special talent. Sure, good sales teams already show up with loads of ambition, but as an Assistant Store Manager I (ASMI), you'll help them align around creating the best sales experience possible. You'll share your contagious passion for excellence, while keeping up with the performance of the store. Marketing and merchandising programs are part of your purview, from helping develop sales strategies to growing the customer base. And you'll keep a keen eye on the competition, watching pricing trends for peak positioning.

You know the drill with retail schedules - it's all about your flexibility. So, know that working some evenings, weekends, and holidays are a part of the overall picture. You'll report to the Store Manager, while indirectly managing the team of pros at our storeand when the Store Manager is out, you're handling some of their day-to-day responsibilities. Speaking of responsibilities

What You'll Do

• The ASM I typically oversees a smaller to moderate volume store with fewer transactions and lower customer traffic. They indirectly manage a team typically consisting of 2 to 5 sales representatives
• Translate performance goals and objectives for the team as well as individual employees (sets weekly, monthly, and individual sales goals)
• Manage against store revenue to drive acquisition and retention initiatives (monitoring progress, providing feedback, adjusting goals as needed to achieve store targets)
• Provide ongoing training and coaching for sales staff to ensure sales performance objectives are met
• Facilitate weekly sales meetings to ensure sales associates are aligned to corporate initiatives, including customer and product strategies
• Serve as a point of escalation for complicated sales and / or customer disputes
• Ensures staff is properly trained by planning and executing training, identifying opportunities for staff development, and coordinating execution of corporate learning initiatives
• Support troubleshooting for customer technical problems and sales tools related issues
• Assesses local competitive assortment and pricing trends and escalates competitive discrepancies to leadership
• Serve as the Subject Matter Expert (SME) of all product knowledge and agent sales tools
• Assist with hiring, onboarding, developing, and scheduling sales staff
• Assist with daily cash reconciliation and weekly store audits as assigned
• Assist with store and sales floor inventory to ensure alignment with corporate store design strategy
• Assist with Operational Expenses and Cost Optimization (Headcount, Inventory Budget, Workforce Management, and other store expenses)

It's a lot of work, but with great responsibility come great rewards. Read to find out more.

What's in It For You?

Who You Are

Minimum

Preferred

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation / wellness days, and / or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer All qualified applicants / employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.