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Client Service Leader - Transportation
Client Service Leader - TransportationBarge Design Solutions • Hollywood, FL, US
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Client Service Leader - Transportation

Client Service Leader - Transportation

Barge Design Solutions • Hollywood, FL, US
30+ days ago
Job type
  • Full-time
Job description

What We're Looking For:

Barge Design Solutions is seeking a Client Service Leader to spearhead our Florida Transportation Market. This high-impact role is responsible for expanding Barge's footprint across the state by cultivating strong client partnerships, driving strategic pursuits, and collaborating with internal teams to ensure project excellence. You'll serve as the face of Barge in Florida's public transportation sector leading business development efforts while also influencing how projects are delivered and experienced by clients and communities.

Responsibilities:

* Lead Market Growth Strategy: Refine and execute our Florida transportation market strategy in partnership with internal leaders. Identify and pursue new business opportunities to grow our public-sector portfolio.

* Build Long-Term Strategic Relationships: Develop trusted relationships with key decision-makers, industry leaders, and internal technical teams. Lead client engagements, attend industry events, and drive brand visibility across the region.

* Drive Business Development and Profitability: Lead and win high-value pursuits with a sharp focus on profitability and strategic alignment. Manage go/no-go analysis, proposal strategy, and contract negotiations with excellence.

* Collaborate Across Disciplines: Work cross-functionally with project managers, marketing, and technical subject matter experts to deliver outstanding results. Serve as a strategic advisor and ensure projects are meeting scope, schedule, and client expectations.

* Monitor and Optimize Performance: Stay closely involved throughout project execution to maintain client satisfaction and resolve challenges. Maintain accurate CRM records, track performance metrics, and optimize business development ROI.

Education & Experience Qualifications:

* 10+ years of success in business development within the AEC industry, with strong knowledge of the Florida Transportation market.

* Proven ability to win work with public sector clients, such as FDOT, municipalities, and transit agencies.

* Established network of Florida transportation contacts.

* A strategic mindset with strong business acumen and experience developing growth plans.

* Excellent communication and leadership skills.

* Bachelor's Degree in Engineering, Planning, or related discipline.

* Experience using CRM systems to drive business insights and workforce planning.

* Ability to inspire internal teams and lead through influence to achieve collective success.

Why join us?

Barge Design Solutions, Inc., is an engineering and architecture firm with diverse in-house multidisciplinary practice areas. The employee-owned company is more than 550+ people strong and serves clients nationwide from multiple U.S. locations. Barge is ranked on Engineering News-Record (ENR)'s Top 500 Design Firms and Architectural Record's Top 300 Architecture Firms and is a certified Great Place To Work.

Our primary purpose for being in business is ultimately to create a better life by unleashing the potential of our people, clients and communities. This purpose is supported by our company's core values because at the end of the day, Barge CARES:

* Collaborate - Help and expect help. Teamwork is essential in what we do.

* Authentic - Honesty, integrity and trust are at the heart of everything we do. We are who we say we are.

* Responsible - We are accountable for our work, our attitude, and our actions. We make Barge better.

* Excellence - We go all in and expect more of ourselves than others expect of us.

* Service - We are humble. We use our gifts in service of others.

We believe that if we are living out our purpose for being in business and integrating our values into everything we do, we will ultimately achieve our vision to be the firm best known for being selected when it matters most.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Equal Opportunity Employer/Veterans/Disabled

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Client Service Leader - Transportation • Hollywood, FL, US

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