Branch Small Business Banker (SAFE)

Branch Small Business Banker (SAFE)

Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow.

Wells Fargo once again ranked in the top three making us the #1 financial services employer on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!

About This Role

Wells Fargo is seeking a Branch Small Business Banker (SAFE) in Consumer and Small Business Banking. As a Branch Small Business Banker (SAFE) you will be responsible for building, maintaining, and growing relationships with small business banking clients in the branches. Individuals have frequent interactions with clients to understand and meet their needs.

In this role, you will :

• Participate in selling products to business customers including business deposit accounts, business credit products, and working with partners including, but not limited to merchant services and ADP payroll services.
• Service business customers with their business needs in a branch environment.
• Carry out business banking focused functions over the phone.
• Present recommendations for resolving more complex situations.
• Provide information to colleagues, internal partners, and stakeholders, including customers.
• Act as the primary relationship manager for a portfolio of small business customers with annual gross sales between $500k and $2MM in an assigned territory using customer relationship management tools and systems and coordinate efforts with partners across the bank.
• Work proactively to build and grow relationships with new customers and engage with existing customers by asking questions to learn about their financial needs, understanding their goals, and sharing how Wells Fargo can help them through proactive outreach, phone or in-person visits, plan and execute appointments.
• Participate in community organizations and build relationships with centers of influence.
• Create relationships with branch employees by making introductions to appropriate partners to help meet customers' broader financial needs, complete service requests, and resolve customer concerns by following resolution protocol.
• Engage with customers in all phases of the business life cycle while following policies and leveraging product knowledge, conduct needs based conversations identifying credit, deposit and servicing processing needs of customers, explain, and demonstrate self-service mobile options to customers.
• Serve as a leader in managing risk; understand and manage risks in the business, adhere to policies, procedures & controls and ensure compliance with applicable laws, rules & regulations.

This SAFE position has customer contact and job duties which may include the offering / negotiating of terms and / or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.

Required Qualifications

2+ years of branch small business banking experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education.

Desired Qualifications

Fluent in Spanish

1+ year of experience managing a dedicated book of small business customers across assigned territory

Knowledge and understanding of book of business

Experience using strong business acumen to provide financial services consultation to small business customers

Extensive knowledge and understanding of bank lending programs, credit policies, and specialty products

Customer service focus with experience handling complex transactions across multiple systems

Experience building and maintaining effective relationships with customers and internal partners

Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

Knowledge and understanding of retail compliance controls, risk management, and loss prevention

Ability to educate and connect customer to technology and share the value of mobile banking options

Ability to interact with integrity and professionalism with customers and employees

High motivation with ability to successfully meet team objectives while maintaining individual performance

Experience mentoring and peer-coaching others

Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners

Job Expectations

This position is not eligible for visa sponsorship. This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date.

Location

4175 Old Milton Pkwy Alpharetta, GA 30005

Banker placements may occur within a 10-mile radius of the branch to which the candidate applies.

We value equal opportunity. Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada : Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.