Bilingual Certified Medical Assistant

Overview :

Under direct supervision, provides assistance to the provider and clinical staff of Triad Adult and Pediatric Medicine (TAPM) in order to provide direct, quality patient care to adult and / or pediatric patients.

Job Responsibilities :

• Assists provider staff during examinations, treatments, and testing.
• Refers to and follows provider staff orders in accordance with agency protocols, policies and procedures when performing patient care and clinical skills including but not limited to : venipuncture, immunization injections, ear irrigation, administration of medications, dental varnishings, catherizations, specimen collections, etc., and completes necessary documentation.
• Retrieves information from patient charts for lab and diagnostic tests, and obtains required patient signature on appropriate consent forms, as requested by provider staff.
• Performs patient intake and prepares patients for office visit per policy and procedure.
• In collaboration with provider staff, supports entry and recording of visit charges per protocol and advises patients of follow up appointments as directed by provider staff.
• When requested, ensures referral forms and other paperwork initiated by provider staff is complete and accurate.
• Requisitions, organizes, and stocks inventory for examination rooms and nurse's station, as needed.
• Disposes of all disposables, contaminated, and used items into designated waste containers.
• Cleans and stocks examination rooms and stations as needed.
• Participates in ongoing quality improvement monitoring, educational updates, in-services, and other meetings pertaining to position.
• Promotes team, system, and organizational goals; maintains patient confidentiality and provides customer service.
• Abides by all company policies, procedures and protocols regarding safety / health rules and regulations.
• Adapts to various situations and adjusts to shifting priorities.
• Performs other duties as assigned.
• Floats to other clinic sites upon request to meet staffing and coverage needs.

Preparation and Training :

Job duties require a high school education with additional broad technical training in a nationally recognized Medical Assistant Program. Must either be a currently Certified or Registered Medical Assistant. Must have a working knowledge of data processing equipment, computers, telephones, and such typical office machines and equipment. Must maintain effective written and oral communication / English skills. Must maintain current CMA / RMA designation, CPR certification, and a NC driver's license for occasional outside travel.