Healthcare Customer Care Representative

A company is looking for a Healthcare Customer Care Representative to work remotely in Nashville, TN. Key Responsibilities Assist members with pharmacy benefit plans via incoming phone calls Answer questions regarding prescription insurance, medication coverage, and mail order prescriptions Provide solutions to simplify the healthcare experience for clients Required Qualifications 1 year of experience in customer service (call center, retail, hospitality, etc.) Computer proficiency in Windows-based applications Associate's degree or equivalent experience 6+ months of healthcare experience Reliability and compliance with scheduling standards