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Salesforce Lead (Agentforce)

Salesforce Lead (Agentforce)

VDart IncLebanon, NJ, United States
2 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Title : Salesforce Lead (Agentforce)

Location : Lebanon, NJ

Duration : / Term : 6+ months

Job Description :

Experience Desired : 10+ Years

We are looking for a highly skilled Salesforce consultant with deep expertise in Agentforce, Einstein AI, Data Cloud and Salesforce core platform development.

Job Responsibilities

  • Agentforce, Einstein AI and Salesforce Platform
  • Collaborate directly with client stakeholders to understand business needs and translate them into technical designs
  • Design & implement scalable Salesforce solutions leveraging Agentforce, Einstein AI and core Salesforce features across Sales Cloud, Service Cloud, Experience Cloud and Marketing Cloud
  • Build Lightning Web Components, Apex Classes, Flows, Triggers and API integrations
  • Design and develop POCs using Agentforce, and other Gen AI related capabilities to validate feasibility, performance and business value
  • Design and implement Data Cloud solutions for unified customer data, segmentation and activation across channels
  • Leverage Data Cloud insights in conjunction with AI to deliver real-time experiences
  • Integrate Salesforce with external systems using REST / SOAP APIs, middleware and event driven patterns
  • Implement AI powered workflows, and automation to enhance customer experience
  • Implement and optimize Agentforce DevOps pipelines using AI to accelerate release readiness, detect deployment risks and recommend fixes
  • Ensure secure, scalable, and maintainable solutions aligned with Salesforce best practices
  • Troubleshoot and optimize applications across multiple environments ensuring performance and scalability
  • Manage source-driven development with GIT, ensuring branch strategies and align with enterprise standards
  • Stay up to date on Salesforce releases, new AI capabilities and platform trends

Required Experience

  • 10-15 years of Salesforce platform experience, including solution design and custom development
  • Proven, hands-on expertise with Agentforce, Data Cloud, and Salesforce AI tools (Einstein AI and generative AI integrations)
  • Deep understanding of Salesforce core concepts and Hands-on custom development using Apex, LWC, Flows, API Integrations and security models
  • Extensive experience with integrations REST / SOAP APIs, Platform Events, middleware and event-driven architectures
  • Demonstrated experience building and delivering working POCs in client environments
  • Deep expertise on multiple Salesforce products like Sales Cloud, Service Cloud, Data Cloud, Experience Cloud and Marketing Cloud
  • Experience with generative AI and conversational AI design
  • Strong experience implementing and optimizing Service Cloud including Omni-Channel Routing, Email-to-Case, Live Agent and Einstein Bots
  • AI and Data Cloud implementation across enterprise environments
  • Knowledge on Agentforce DevOps and enterprise CI / CD pipeline management
  • Excellent communication skills with ability to engage both technical and non-technical stakeholders
  • Salesforce Platform Developer II and Application Architect certifications are required
  • Salesforce Agentforce Specialist certification preferred.

    • Technical Skills

  • Salesforce : Apex, LWC, AURA, SOQL / SOSL, Visualforce, Flows
  • Multi Cloud : Service Cloud, Sales Cloud, Data Cloud, Experience Cloud
  • AI Skillset : Agentforce, Einstein AI & other Gen AI tools
  • Integration : REST / SOAP APIs, Platform Events, middleware
  • Security : Salesforce security model, Shield encryption, compliance frameworks
  • DevOps Tools : Agentforce DevOps, Copado, Gearset, Jenkins, Github

    • Key Skills :

    AI / ML, RAG, LLMs, MCPs, Python, PyTorch, TensorFlow, DevOps practices, cloud environments

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    Salesforce Lead • Lebanon, NJ, United States