Customer Service Rep.

Job Description

Job Description

Customer Service Representative – Bob’s Backflow & Plumbing Services | Jacksonville, FL

Bob’s Backflow & Plumbing Services is looking for a friendly, organized Customer Service Representative (CSR) to join our Jacksonville team! This role focuses on customer communication, scheduling, and administrative support for our service managers.

What You’ll Do :

• Handle a high volume of customer calls, emails, and in-person inquiries
• Schedule service requests and create work orders for technicians
• Follow up with customers to provide updates and ensure satisfaction
• Support service managers with filing and tracking proposals
• Maintain accurate records of customer interactions and service requests

What We’re Looking For :

Hours & Pay :

8 : 00 AM – 3 : 00 PM (core hours) | Flexible scheduling to complete 40 hours per week

Compensation : $20–$23 / hour DOE

Benefits :

Apply today to join a growing company with a great team and strong opportunities for growth!