Success Coach

• Build trusting, professional relationships with trainees.
• Guide trainees in building their employment preparation, adult education, and soft skills by facilitating workshops, leading activities, and providing one-on-one coaching.
• Assist in helping trainees to learn new skills and prepare for certifications by providing tutoring.
• Collaborate with other team members to develop curricula and syllabi, grade assignments, formulate individual work plans for trainees, and make suggestions for improvements, as appropriate.
• Provide individualized coaching to career seekers to address situations that are barriers to employment.
• Make calls to absent trainees daily, conduct home visits as needed.
• Participate in weekly collaborative case management meetings (Unit Team) with team members, action teams, monthly staff meetings, progress/coaching meetings with trainees, as well as other agency meetings, as assigned.
• Manage attendance roster and facilitate daily communication with absent trainees.
• Maintain and build relationships with community organizations and case workers.
• Develop content and facilitate workshops on a weekly basis, implement applied learning opportunities within the curriculum.
• Actively participate in community events and build awareness of CET within the community.
• Track data, perform data entry, update numerous databases and outcome tracking spreadsheets, and report trainee progress to other programs, as applicable.

• Passion for working with a diverse population and unshakeable belief in the potential of our trainees’ ability to become self-sufficient.
• Demonstrated customer service experience.
• Strong computer skills including proficiency with Microsoft Office applications and ability to navigate database applications.
• Reliable transportation.
• Excellent communication skills and the ability to build positive, professional relationships.
• Ability to manage multiple priorities while demonstrating attention-to-detail in reporting, documentation, etc.
• Ability to work both collaboratively and independently.
• Ability to adapt and maintain flexibility in a fast-paced and changing environment.

• Competitive Medical/Dental/Vision Benefits.
• Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option.
• Generous Vacation and Sick Leave.
• 11.5 Paid Holidays.
• Childcare Discount.
• Agency Life and Long-Term Disability Insurance.
• Professional Development.
• Education Awards.

Brighton Center wraps a community of support around individuals and families by tackling the issues that prevent people from becoming self-sufficient, removing the barriers they face, and creating hope so that goals can be achieved and dreams realized. From our modest beginnings in 1966, we have grown to provide a wide range of programs and services, which include meeting basic needs, adult and early childhood education, youth services, housing & financial wellness, workforce development, substance abuse recovery for women, and neighborhood-based programs.