Assistant General Manager - Trappeur's Crossing

Job Description

Job Description

We are looking for a talented person to join an amazing team at our Premier property, Trappeur's Crossing!

Salary Range : $60,000 to $80,000 Annually

Summary : The Assistant General Manager (AGM) supports the General Manager in overseeing the full scope of operations for Simply Steamboat, including management of multiple Homeowners Associations and the vacation rental program. The AGM serves as one of the primary points of contact for HOA Boards and owners, coordinates capital and maintenance projects, supervises department heads, and ensures company and client service standards are upheld. This position bridges operational leadership, financial management, and community association governance. The AGM acts as the General Manager’s designee when assigned, ensuring consistency with governing documents, budgets, policies, and Resort Group standards.

• Housing options available

Application Deadline October 15th 2025 or until filled.

PERKS AND MORE :

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Qualifications

Education and Experience :

Bachelor’s degree in business, Hospitality, or related field.

Minimum 3–5 years of experience in HOA management, property management, or hospitality operations.

Supervisory experience required.

Licenses and Certifications :

CMCA (Certified Manager of Community Associations) preferred, or ability to obtain within 12 months of hire.

Valid Colorado Driver’s License and acceptable driving record.

Computer Skills :

Proficient in Microsoft Office Suite (Excel, Word, Outlook).

Familiarity with HOA software such as VMS or equivalent preferred.

Competency

Leadership & Team Management – Inspires and motivates staff; fosters accountability and professional growth.

Project Management – Plans, executes, and monitors projects within scope, schedule, and budget.

Customer & Owner Relations – Maintains professionalism, empathy, and responsiveness in all interactions.

Financial Acumen – Understands HOA budgets, reserve funding, and financial reporting.

Communication – Demonstrates clear, persuasive, and respectful written and verbal communication.

Decision-Making & Judgment – Applies sound reasoning, discretion, and problem-solving.

Adaptability & Initiative – Manages changing priorities and takes independent action to achieve goals.

Professionalism & Ethics – Demonstrates integrity, reliability, and adherence to company values.