Talent.com
No longer accepting applications
Retail Associate

Retail Associate

Ross StoresAlamogordo, NM, US
30+ days ago
Job type
  • Full-time
Job description

Retail Associate

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The Retail Associate is responsible for ensuring our customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all customers in a courteous and friendly manner, treats fellow associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our customer service and operational goals.

Essential functions include :

  • Understanding that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintaining a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treating all customers and associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow associates using company recognition programs.
  • Assisting customers in any way necessary - is register-trained, assists customers with merchandise, and answers customer questions in a polite and knowledgeable manner. Greets all customers by making eye contact, smiling and saying "hello" throughout the store as well as saying "thank you" with every register transaction.
  • Providing prompt and efficient responses to customers at all times. Responds to customer service calls immediately. Handles all customer issues in a courteous and helpful way, calling a member of the store leadership when needed.
  • Representing and supporting the company brand at all times.
  • Performing cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and team areas.
  • Maintaining a professional appearance and adhering to the company's dress code at all times.
  • Performing daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expediting newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist customers.
  • Understanding the loss prevention awareness program, the shortage highway, the store protection specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with associates and customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Following all mark-out-of-stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of store leadership to review and approve all disposals.
  • Following all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrating a sense of urgency to efficiently perform their role. Maximizes productivity by executing all store best practices and minimizing steps and touches in their work flow.
  • Competencies include :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and special skills required include :

  • Effectively communicate with customers, associates and store leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical requirements / ADA include :

  • Ability to use all store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    Create a job alert for this search

    Retail Associate • Alamogordo, NM, US

    Related jobs
    • Promoted
    RN, Registered Nurse - Surgical Associates of Alamogordo - PRN

    RN, Registered Nurse - Surgical Associates of Alamogordo - PRN

    Christus HealthBoles Acres, New Mexico, United States
    Full-time
    The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, with th...Show moreLast updated: 20 days ago
    • Promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionCloudcroft, NM, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 6 days ago
    • Promoted
    Border Patrol Agent (Entry Level) – Up to $30,000 Hiring Bonus

    Border Patrol Agent (Entry Level) – Up to $30,000 Hiring Bonus

    United States Customs and Border ProtectionFour Forks, LA, United States
    Full-time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...Show moreLast updated: 29 days ago
    • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border ProtectionValmont, NM, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border ProtectionBoles Acres, NM, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Sales Associate (Store 2806)

    Seasonal Sales Associate (Store 2806)

    GameStopAlamogordo, NM, US
    Full-time
    GameStop Seasonal Sales Associate.At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers.As a leading global retai...Show moreLast updated: 30+ days ago
    • Promoted
    Entry-Level Border Patrol Agent – $30,000 Sign-On Bonus

    Entry-Level Border Patrol Agent – $30,000 Sign-On Bonus

    United States Customs and Border ProtectionWhite Sands Missile Range, NM, United States
    Full-time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...Show moreLast updated: 29 days ago
    Fashion Team Associate Job at Walmart in Ruidoso Downs

    Fashion Team Associate Job at Walmart in Ruidoso Downs

    MediabistroRuidoso Downs, NM, United States
    Full-time +1
    This range is provided by Walmart.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. The actual hourly rate will equal or exceed the required minim...Show moreLast updated: 6 days ago
    • Promoted
    RN, Registered Nurse Patient Navigator Senior - Alamogordo Radiation Oncology Clinic

    RN, Registered Nurse Patient Navigator Senior - Alamogordo Radiation Oncology Clinic

    Christus HealthBoles Acres, NM, US
    Full-time
    The Registered Nurse Patient Navigator Lead is a Registered Nurse or licensed Nurse Practitioner who provides health and wellness coaching, case management services, analysis and expertise regardin...Show moreLast updated: 1 day ago
    • Promoted
    Aldi Store Associate

    Aldi Store Associate

    TradeJobsWorkforce88347 Sacramento, NM, US
    Full-time
    Make an impact in the role of Aldi Store Associate to perform daily responsibilities with dedication.Ensure compliance with company and safety standards. Stay adaptable in a dynamic, fast-paced envi...Show moreLast updated: 30+ days ago
    • Promoted
    Online Survey Taker. Earn up to $25 per survey. - Remote

    Online Survey Taker. Earn up to $25 per survey. - Remote

    Earn HausBoles Acres, New Mexico, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 30+ days ago
    • Promoted
    H6410 CONCIERGE AGENT PM SHIFT

    H6410 CONCIERGE AGENT PM SHIFT

    Inn of the Mountain GodsMescalero, NM, US
    Full-time
    Assists in the checking-in and out of the Hotel guest, taking reservation for the hotel, assisting the guest with any needs that they might have while staying at the resort.Can explain and demonstr...Show moreLast updated: 30+ days ago
    • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    US Customs and Border ProtectionCloudcroft, NM, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Associate

    Sales Associate

    YeswayCloudcroft, NM, US
    Full-time
    Job Category : Store-level positions-RTL.Requisition Number : SALES001292.Curlew Pl, Cloudcroft, NM 88317, USA.Essential Functions : (Other duties may be assigned). Ensure hospitality for all store gue...Show moreLast updated: 30+ days ago
    • Promoted
    Lot Associate

    Lot Associate

    Home Depot (Retail)Alamogordo, NM, US
    Full-time
    Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity ...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Associate

    Retail Associate

    TradeJobsWorkforce88347 Sacramento, NM, US
    Full-time
    We have an opening for a Retail Associate, where you will support returns and exchanges in a timely manner, manage simple records and enter information accurately, and learn company products and se...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Merchandise Associate

    Retail Merchandise Associate

    TJXAlamogordo, NM, US
    Part-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales - Earn Up to $37 / hr

    Retail Sales - Earn Up to $37 / hr

    TradeJobsWorkforce88347 Sacramento, NM, US
    Full-time
    As an Apparel and Accessories team member, your eye for trend will help our guests discover new looks and bring their definition of style to life with confidence. We're looking for team members who ...Show moreLast updated: 30+ days ago
    • Promoted
    PT Shoe Associate - Store #138

    PT Shoe Associate - Store #138

    My MelroseAlamogordo, NM, US
    Full-time
    Bring your passion for fashion to Melrose Family Fashions.If you are interested in a career in retail, consider joining one of the largest retailers of fashion in the southwest.Melrose Family Fashi...Show moreLast updated: 30+ days ago
    • Promoted
    Experienced Border Patrol Agent, Up to $30,000 Sign-On Bonus

    Experienced Border Patrol Agent, Up to $30,000 Sign-On Bonus

    United States Customs and Border ProtectionOscuro, NM, United States
    Full-time
    Border Patrol Agent - Experienced (GS11) Check out this higher-salaried federal law enforcement opportunity with U.Your current or prior law enforcement experience may qualify you for this career o...Show moreLast updated: 9 days ago