Store Manager

Store Manager

Are you looking for better pay, better benefits, a career? And on top of that, a $500 sign-on bonus paid after 90 days of employment.

You're a born team leader. And eager for an opportunity to lead, coach and supervise a team of go-getters while overseeing day-to-day operations of a retail store. Our store managers have a broad scope of responsibilities in our retail locations throughout the great state of Tennessee. Managing staff is just half of it. You'll train to manage the sales process and productivity of your store, ensure compliance with state and federal laws and company policies, and work directly with customers to deliver a world-class customer service experience. Ready for the challenge? Let's meet.

Benefits We Offer

Working at Advance Financial is more than just another job. We pride ourselves on creating a world-class experience for our customers and employees. Some of our benefits include:

• Generous PTO and paid time off to volunteer
• Paid parental leave
• 100% company-paid health insurance
• 401k with 5% company match
• Student Loan Repayment Plan

What You'll Do

• Supervise day to day operations of each assigned store
• Continually train and develop staff members
• Ensure adequate staffing levels at all times
• Routinely evaluate staff performance
• Maintain a positive work environment
• Communicate effectively with supervisor and supervised staff
• Manage customer and employee concerns and complaints
• Maintain a clean and safe lobby and workspace
• Enforce the company's policies and procedures
• Comply with all state and federal laws governing the financial services industry

What We're Looking For

• High School Diploma required
• College Degree preferred
• Minimum 2 years management experience in retail, hospitality, restaurant or other comparable business required
• Cash handling experience preferred
• Computer keyboard proficiency required
• Must understand and be able to meet the demands of customer service focused retail environment
• Must be willing to work in an environment where performance will be measured and judged
• Have the ability to work effectively with others in a team environment
• Ability to thrive in a fast-growing always changing environment
• Must be a great sales leader with excellent skills in driving store revenue growth
• Must have reliable transportation and travel to a variety of locations in order to meet staffing demands
• Must be available to work all shifts, days, evenings, nights and weekends
• Intermediate understanding of Microsoft Word, Excel & Outlook

Supervisory Responsibilities

The manager will have direct supervisory responsibility for the personnel working at his or her assigned locations. The position is responsible for maintaining superb communications between the assigned locations, Operations Management, and the Support Center.

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. He or she must be able to work with a computer screen that is quickly changing and flashing the user to be alert of specific information. Must be available to work all shifts, days, evenings, nights and weekends. Must be able to stand, stoop, bend, and reach overhead for up to 12 hours with little rest, except for unpaid meal break.

Work Environment

Fast-paced retail service environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, or any other characteristic protected by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training. Any employees with questions or concerns about any type of discrimination in the workplace are encouraged to bring these issues to the attention of their immediate supervisor and/or the VP, Human Resources. Employees can raise concerns and make reports without fear of reprisal. Anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action, up to and including termination of employment.