Shift Leader

Shift Leader Position

We are seeking positive, experienced individuals to join our team. Shift Leaders are responsible for supporting management in performing the daily operations of the restaurant in accordance with brand and franchise standards, engaging with guests and employees, and assuming responsibility for the restaurant as required to provide managerial coverage.

Primary Duties and Responsibilities :

• Support the manager in daily operations, striving towards excellence
• Maintain an elevated level of focus on 100% Guest Satisfaction
• Ensure all policies and procedures are adhered to according to franchise and brand standards, including but not limited to food safety and cleanliness, product promotions, and cash handling
• Coach and train a dedicated team as directed by management; provide feedback to management and crew
• Deploy team members appropriately throughout the shift, communicate crew responsibilities
• Perform as a member of the crew in food production, guest service, store cleanliness and organization
• Assume assigned management duties as required

Compensation and Benefits :

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Excellent interpersonal skills to provide the highest level of customer service

Strong leadership, communication, and organizational skills

Desire to be a team member within a growing organization

A positive attitude; elevated level of integrity; strong work ethic; ability to multi-task

Knowledge and understanding of restaurant operations

Lifting objects including boxes, baskets and pans up to 50 lbs (if applicable)

Ability to stand for extended periods of time