Quality Resident Engineer / Automotive Liaison

Overview

TRIGO Quality Solution is looking for a Full-time Quality Resident Engineer who is in Toledo, OH

2nd Shift

The Quality Resident Engineer serves as the customer's on-site representative, ensuring satisfaction through technical support, issue resolution, and open communication between Intervention Site and the customer. Build strong relationships, address production problems promptly, suggest improvements, and provide regular updates on claims to maintain trust and credibility.

May Report to : Resident Engineering Director and Resident Engineer Manager

Responsibilities

• Client Relationship & Business development — Build strong, professional relationships with customers at the plant level.
• Act as the customer's representative, addressing production issues and building credibility through commitments.
• Maintain open communication between Intervention Site and the contracted customer.
• Provide regular updates on claim status and seek customer feedback.
• Monitor competitor activities and report to the TRIGO Resident Engineering Manager.
• Represent the contracted partner's interests and participate in customer meetings as needed.
• Operations — Coordinate on-site repairs / sorting with client approval.
• Analyze and resolve Site issues, informing plants for corrective action.
• Regularly audit customer product handling.
• Support prototypes, pre-serial builds, trials, launches, and engineering changes.

Organization & Management

Technical

Other

Qualifications

Education

Preferred : Engineering degree or equivalent relevant experience

Job Details

J-18808-Ljbffr