Machine Learning Engineer, Otter - San Francisco

Who we are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

Check out some of our products : CloudKitchens | Otter | Picnic | Lab37

What you'll do

As a Machine Learning Engineer at CSS, you'll be an integral part of building out the state-of-the-art AI intelligence engine and applications for the food industry. Your role will encompass a diverse range of responsibilities, including :

• Leverage cutting-edge machine learning and statistical methodologies, including large language models (LLMs), deep learning, and graph neural networks, to address diverse challenges, including areas such as AI agents, order logistics prediction and optimization, robotics automation, recommendation systems, knowledge graph building and mining, etc
• Develop and deploy robust, low-maintenance applied machine learning solutions in a production environment.
• Create onboarding codelabs, tools, and infrastructure to democratize access to machine learning resources.
• Collaborative Teamwork : Work closely with a team to enhance and support technology
• Innovation : Drive innovation within the team and support CSS' technological advancements

What we're looking for

Why join us

What else you need to know :

This role is based in our San Francisco office. As a company driven by innovation and continuous change, close collaboration is essential. We're constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That's why all of our office-based teams work onsite, five days a week.