Leasing Consultant

Leasing Consultant

Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties, and clients. Property management may be our business, but people are our passion. Empowering you to be the best. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.

Physical wellness : Medical, dental, vision, and mental health coverage options. Financial wellness : Competitive pay plus basic life insurance and matching 401K contributions. Mental and emotional wellness : Generous time-off plan includes 10 paid holidays including a community service day and your birthday. Perks and more : Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we're just getting started.

About the leasing consultant position : We're looking for a talented leasing consultant who will be responsible for coordinating all activities related to apartment rentals, move-ins, move-outs, and lease renewals. The leasing consultant is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.

Responsibilities include :

• Focusing on the needs of others by listening, understanding, and showing empathy and respect.
• Ensuring excellent customer service to prospective and current residents and promoting a quality living experience for all.
• Generating and handling traffic, qualifying prospective residents, leasing apartments, preparing lease documentation, and completing move-in paperwork and processes.
• Ensuring model apartments are in touring condition.
• Orienting prospective and current residents to the property.
• Processing renewal paperwork and ensuring documentation is delivered to current residents on a monthly basis.
• Maintaining accurate and detailed records of traffic activity by entering applicable information into the computer.
• Following up with all prospective residents via phone, mail, or email.
• Converting phone traffic into scheduled appointments with prospective residents in order to tour the property.
• Inspecting apartments prior to resident move-ins and ensuring apartments are in move-in condition by coordinating move-in / out needs and schedules with the maintenance team.
• Creating and maintaining confidential resident files, which include reviewing move-in paperwork with new residents.
• Completing weekly leasing reports in an accurate and timely fashion.
• Ensuring all open and close procedures are completed daily.
• Assisting with ongoing resident relations throughout the occupant's tenancy by ensuring requests are responded to promptly and accurately.
• Responsible for shopping competitive properties.
• Inspecting buildings and grounds to ensure safety and cleanliness, and alerting maintenance to items that need to be repaired.
• Assisting with processing work order requests for residents and ensuring work is completed in a timely manner.
• Supporting management by providing clerical support such as answering phone calls, filing, and processing property invoices, as needed.
• May be asked to assist with planning and implementing resident activities in order to increase resident retention.
• Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
• Performs other duties as assigned.

Education and Experience :

Skills and Requirements :

Our Core beliefs :

Experience our award-winning culture :

We're a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don't see anything today, keep checking. Tomorrow, you may find your dream job.