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Level 1 Field Tech / Desktop Support / Temp Role

Level 1 Field Tech / Desktop Support / Temp Role

Royal Communications ConsultantsNew York, NY, United States
3 days ago
Job type
  • Part-time
Job description

THANK YOU FOR READING THE JOB DESCRIPTION AND DETAILS CAREFULLY AND THOROUGHLY

L1 Desktop Technicians

Location : Midtown NYC - ONSITE

Shift : Monday through Friday : 8 am to 5 pm

Initiative : Desktop Set Up for new building

Part-time temporary

Job Description / Responsibilities

  • Install, configure, troubleshoot desktop and workstation equipment and software, including telephones, desktop / laptop computers Microsoft and Apple) and printers.
  • Handle equipment installation and moves with little or no supervision.
  • Able to identify, analyze and resolve basic troubleshooting items but defers to supervisor or Level 1 tech for more complex hardware issues.
  • Work well under supervision.
  • Training will be provided.

Qualifications :

  • Excellent communication skills.
  • Strong troubleshooting and critical thinking skills.
  • Positive and professional demeanor.

    • SCOPE OF WORK for  Level 1 Desktop Technician

  • Stage each desk with the necessary equipment.
  • Standard desk includes two monitors, VDI, camera, and peripherals.
  • There will be additional equipment for each trader desk.
  • Work will have to be documented within provided SmartSheets link : what equipment has been staged at what desk.

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    Desktop Support • New York, NY, United States