Payroll Manager (U.S. & Canada)

Requisition ID : 69262

About Whirlpool Corporation

Whirlpool Corporation (NYSE : WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool , KitchenAid , JennAir, Maytag , Amana, Brastemp , Consul , and InSinkErator . In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com .

The team you will be a part of

The Payroll team processes the organization's payroll accurately and on time. Activities may include; accounting; distributing and preparing payments, benefits, taxes, and payroll deductions; calculating overtime, shift payments, sales commissions, and bonuses; maintaining payroll records.

This role in summary

Currently, Whirlpool is seeking qualified candidates for a Payroll Manager opening to join our global human resources function at our Global Headquarters in Benton Harbor, Michigan. This role is required to be in the office 5 days per week. This position provides leadership in the Human Resources (HR) Operations for US Payroll to perform day-to-day support for multi-cycle payroll processing of hourly and salaried employees.

Oversee payroll customer service and inquiry resolution. Responsible for garnishment processing, data management, payroll / tax processing, general ledger, and payroll metrics. Conduct and lead audits and controls for payroll compliance and effectiveness. Guide payroll specialists on complex issues / resolutions. Responsible for maintaining procedure documentation for payroll operations and performing testing required for any enhancements or updates to the payroll system.

Your responsibilities will include

Payroll Processing Management : Coordination of data management, garnishment, payroll, and tax processing operations to ensure operational functions are synchronized with any HR processes, policy, and business rule changes. Ownership of the Payroll reconciliation to the general ledger, resolving any discrepancies

HR Ops Policy / Procedures : Maintain and administer payroll policies and procedures in accordance with internal audit, HR, governance / control criteria. Responsible for escalation management

Compliance : Is responsible for ensuring that Payroll Tax and Garnishment services are delivered in accordance with all Legal and Regulatory requirements. Ensure compliance with relevant data privacy and data protection policies and regulations with federal, state, and local authorities

Performance and Operational Standards : Is accountable for delivering Payroll services against the internal provisions of the agreed Service Level Agreements (SLA's) / Key Performance Indicators (KPI's). Ensure established targets through continuous evaluation, quality assurance, and focused improvement efforts

Reporting : Is accountable for ensuring payroll reports impacting operations, and as required by Federal, State / Provincial, and Local governments, are completed. Reporting for team performance metrics to support continuous improvements and operational costs

Team Management : Build and maintain a strong team through effective recruiting, training, coaching, team building, and succession planning

Minimum requirements

Bachelor's Degree

5+ years of experience in Human Resources, Business Administration, Operations Management, or Finance

3+ years of Payroll Management experience

Preferred skills and experiences

Master's Degree or MBA

Payroll Certification (CPP)

Computer skills, especially with G Suite

Experience in Success Factors and SAP 6.0 Payroll

Payroll metrics

Expatriate payroll

Multi-state payroll and taxation

Process improvement experience with payroll compliance processes

Manage and lead others and exert personal influence

Focus on customer service

Vendor management experience

Analytical decision-making skills

Verbal and written communication skills

Team development skills

What we offer

Generous benefits package () , Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph / Benton Harbor locations : Beautiful, recently renovated office space, free coffee, biking / walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required). #LI-DD1

Additional information

Whirlpool's Ways of Working

Our goal is to provide an environment that helps you bring your best to Whirlpool every day. While employees in this role work in-person Monday through Friday. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including :

Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.

Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.

Sabbatical - Four weeks paid leave after every five years of service.

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers () . Additional information about the company can be found on Facebook () , Twitter () , LinkedIn () , Instagram () and YouTube () .

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.