245D Program Manager

Job Description

Job Description

About Us :

Fraser is a dedicated, compassionate non-profit organization committed to making a positive impact on the lives of those we serve. As part of our team, you’ll engage in meaningful work and have the opportunity to make a real difference. If you’re passionate about client-centered care and ready to contribute to a dynamic, impactful organization, we invite you to join us in shaping the future of Fraser.

Fraser is hiring a Program Manager to provide leadership, oversight and supervision to assigned Community Living Sites and Services. Assures continuous quality improvement in service development and program management. Ensures compliance with regulations as well as the vision, policies and budgetary parameters of Fraser.

Job duties :

• Oversee routine operations for Community Living sites, and supervise on-site as necessary.
• Oversee Program Operations for Community Living Services.
• Respond to emergencies immediately and provide direction and support to staff and individuals.
• Monitor service delivery excellence, customer satisfaction and regulatory compliance through a quality assurance process.
• Respond to deficiencies and implement recommendations for corrective action.
• Implement staffing patterns based on the needs of individuals, maintaining the budget for staffing. Suggest changes to the staffing pattern to meet changing individual or budgetary needs.
• Collaborate with property management to ensure all Community Living sites are well maintained.
• Collaborate with the accounting department to assure accurate financial management at service sites, proper billing processes and well planned revenue collection strategies.
• Provide support with new individual intake in collaboration with the Program Coordinators.
• Assist in the development and implementation of division policies, procedures, budget, and quality assurance system for Community Living Services.

Fraser Offers :

Benefits for Full-time Employees (30+ hours per week)

Location, Schedule & Pay :

Houses located at Plymouth, Brooklyn Center, and New Hope

What qualifications are required?

Diversity, Inclusion, and Belonging : Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.

Fraser is an Affirmative Action and Equal Opportunity Employer.

If you are having trouble applying or have questions, please contact Fraser HR at careers@fraser.org. If you have successfully submitted your application, you will get a confirmation email. If you do not receive the confirmation email, please check your junk / spam folders, then contact us as we may not have received your application. Thank you for considering Fraser!