Talent.com
Sales Associate

Sales Associate

Tommy BahamaNashville, TN, US
30+ days ago
Job type
  • Full-time
Job description

Tommy Bahama Sales Associate

Take responsibility for achieving individual and team sales goals. Enhance the guest's experience by providing prompt, friendly, knowledgeable, and professional service that supports Tommy Bahama's Retail Mission Statement, Tommy Bahama Values and Service Excellence techniques.

Key Results Areas

  • Genuinely greet all guests with a friendly smile and personalized offer to help with their shopping needs.
  • Assess the needs of guests by asking open-ended questions and provide the appropriate level of service and expertise using the answers to those questions.
  • Learn about and apply guest likes, dislikes, color preferences, and attitude to best meet and exceed their shopping needs.
  • Recommend, select, and help locate or obtain merchandise based on guest needs and desires.
  • Learn, reference and apply product knowledge information obtained from various sources such as co-workers, seasonal buy strategy and visual documents, company Intranet, product labels, and Product Knowledge binder.
  • Embrace brand direction by providing product knowledge and fashion direction with guests on a daily basis.
  • Be a strong ambassador of the brand by personally representing the season's trends and key items for the business.
  • Maintain current knowledge of tommybahama.com, marketing programs, images, and media plans.
  • Prepare fitting rooms for guests; keep fitting rooms clean and free of merchandise when not in use, escort guests to the fitting room and neatly present guest's selected merchandise in the fitting room, etc.
  • Provide ongoing guest service while the guest is trying on merchandise (e.g. fit, fashion and wardrobing advice, suggest add-ons, promptly remove unwanted items from the fitting room for the guest, etc.)
  • Proactively seek opportunities to up sell and add-on additional merchandise, further enhancing the guest's shopping experience.
  • Anticipate and overcome guest objections to purchasing merchandise.
  • Meet and exceed sales and service performance goals set by store management team members including but not limited to individual sales, units per transaction (UPT,) dollars per transaction (DPT,) etc.
  • Build lasting relationships ("clientele") with guests by contacting them to follow up on purchases, suggest new merchandise, and remind them of upcoming events.
  • Accurately and efficiently facilitate guest purchase and return transactions.
  • Maintain proper banking and media accountabilities at POS while following all "Banking" and "Cash Wrap" policies and procedures.
  • Capture and / or verify guest contact information in GRM database when appropriate.
  • Watch for and recognize loss prevention situations and know how to prevent and handle these situations using outstanding guest service and "Loss Prevention" policies and procedures.
  • Maintain a clean and safe environment for team members and guests.
  • Follow Retail Operations policies and procedures.
  • Actively participate in all store-related meetings and trainings, and apply learned skills on the job.
  • Be receptive to feedback and coaching.
  • Participate in executing visual merchandising philosophies, cleaning and upkeep of physical store at the direction of store management. Assisting guests should always come first.
  • Embrace, articulate, and reflect the Tommy Bahama Values.
  • Demonstrate the Tommy Bahama Values in all business decisions and actions.
  • Commit to maintain the culture through the evolution of the business.

Experience, Talent and Education

Education / Training

  • 2 years guest service and sales experience preferred
  • Retail apparel experience preferred
  • High school diploma or GED required
  • Knowledge / Skills

  • Strong sales and service skills, strong interpersonal skills, verbal communication skills, listening skills, ability to multi-task, time management skills, organization skills, basic math skills, cash handling / transaction skills, and ability to set and achieve goals.
  • Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at recruiter@tommybahama.com.

    Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

    Create a job alert for this search

    Sales Associate • Nashville, TN, US

    Related jobs
    • Promoted
    Sales Associate (Spencer's Location)

    Sales Associate (Spencer's Location)

    Spencer'sFranklin, TN, United States
    Part-time
    Benefits include : Contest Prize Awards, 401K Plan with Company Match, Employee Assistance Program, 30% Merchandise Discount. All Bonuses, Awards and Benefits subject to qualifications and eligibilit...Show moreLast updated: 6 days ago
    • Promoted
    Sales Associate

    Sales Associate

    The Normal BrandFranklin, TN, US
    Full-time
    The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. We're opening a new store at CoolSprings Galleria, and we want hardwor...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Associate

    Sales Associate

    Tilly'sNashville, TN, US
    Full-time
    As a Sales Associate, you will be responsible for delivering the Tillys Experience to our Customers.Are you a people person who has a talent for making friends with perfect strangers? Do you have a...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Associate

    Sales Associate

    Boot BarnGoodlettsville, TN, US
    Full-time
    Boot Barn is where community comes first.We thrive on togetherness, collaboration, and belonging.We build each other up, listen intently, and implement out-of-the-box ideas.We celebrate new innovat...Show moreLast updated: 30+ days ago
    Sales Associate

    Sales Associate

    Tradehome ShoesNashville, TN, United States
    Full-time +1
    Are you looking for a job that provides variety, flexible hours, and pay that rewards those who go above and beyond? Do you want to get paid to learn valuable new skills? Are you ready to turn your...Show moreLast updated: 30+ days ago
    • Promoted
    Aerie - Brand Ambassador (Sales Associate)

    Aerie - Brand Ambassador (Sales Associate)

    American Eagle OutfittersFranklin, TN, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata and navigation elements.Only print the job title and job description, ensuring a high signal to noise ratio for a beautiful an...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Associate - Sales

    Associate - Sales

    RR DonnelleySmyrna, TN, US
    Full-time
    RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most...Show moreLast updated: 11 hours ago
    • Promoted
    Sales Associate

    Sales Associate

    Levi Strauss & Co.Antioch, TN, US
    Full-time +1
    We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices.Our brand...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Associate

    Sales Associate

    Mattress WarehouseMount Juliet, TN, US
    Full-time
    Do you want to improve lives through quality sleep? If so, we want to hear from you! At Sleep Outfitters, we have one goal : To bring our Guests and our communities personalized solutions to help th...Show moreLast updated: 2 days ago
    • Promoted
    Sales Associate - Spencer's

    Sales Associate - Spencer's

    Spencer'sFranklin, TN, United States
    Part-time
    Benefits include : Contest Prize Awards, 401K Plan with Company Match, Employee Assistance Program, 30% Merchandise Discount. All Bonuses, Awards and Benefits subject to qualifications and eligibilit...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Associate – Spencer's Retail

    Sales Associate – Spencer's Retail

    Spencer'sFranklin, TN, United States
    Part-time
    Benefits include : Contest Prize Awards, 401K Plan with Company Match, Employee Assistance Program, 30% Merchandise Discount. All Bonuses, Awards and Benefits subject to qualifications and eligibilit...Show moreLast updated: 6 days ago
    • Promoted
    Sales Associate

    Sales Associate

    PacSunFranklin, TN, US
    Part-time
    Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as Adidas, Brandy Melville, E...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Wireless Retail Sales Associate

    Wireless Retail Sales Associate

    SPECTRUMSpring Hill, TN, United States
    Full-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and selling ...Show moreLast updated: 7 hours ago
    • Promoted
    Sales Associate -

    Sales Associate -

    PacSunNashville, TN, US
    Part-time
    Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, E...Show moreLast updated: 30+ days ago
    • Promoted
    Spencer's – Retail Sales Associate

    Spencer's – Retail Sales Associate

    Spencer'sFranklin, TN, United States
    Part-time
    Benefits include : Contest Prize Awards, 401K Plan with Company Match, Employee Assistance Program, 30% Merchandise Discount. All Bonuses, Awards and Benefits subject to qualifications and eligibilit...Show moreLast updated: 6 days ago
    • Promoted
    Sales Enablement Associate

    Sales Enablement Associate

    VirtualVocationsMurfreesboro, Tennessee, United States
    Full-time
    A company is looking for a Revenue Enablement Associate.Key Responsibilities Enable and empower efficiency by providing resources and support for the Competitive Sales team Partner cross-functio...Show moreLast updated: 30+ days ago
    • Promoted
    Spencer's – Sales Associate

    Spencer's – Sales Associate

    Spencer'sFranklin, TN, United States
    Part-time
    Benefits include : Contest Prize Awards, 401K Plan with Company Match, Employee Assistance Program, 30% Merchandise Discount. All Bonuses, Awards and Benefits subject to qualifications and eligibilit...Show moreLast updated: 6 days ago
    • Promoted
    Sales Associate

    Sales Associate

    Foot LockerGoodlettsville, TN, US
    Full-time
    Overview : You recognize yourself when you enter one of our stores.You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, an...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Associate, PT

    Sales Associate, PT

    Under ArmourNashville, TN, US
    Full-time +1
    At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - ...Show moreLast updated: 21 days ago
    • Promoted
    Sales Associate – Spencer's

    Sales Associate – Spencer's

    Spencer'sFranklin, TN, United States
    Part-time
    Benefits include : Contest Prize Awards, 401K Plan with Company Match, Employee Assistance Program, 30% Merchandise Discount. All Bonuses, Awards and Benefits subject to qualifications and eligibilit...Show moreLast updated: 6 days ago