Principal Product Manager, Services Platform

Job Title

Principal Product Manager Services Platform

Job Description

About The Position Major goals and objectives and location requirements

Were seeking a Principal Platform Product Manager to drive the evolution of our internal platforms that power content discovery and publishing experiences across People Inc.s 30 brands reaching over 100M users monthly. This role sits at the intersection of engineering excellence and product strategyfocused on building scalable reusable services that accelerate development velocity reduce duplication and improve consistency across teams.

As a senior IC partner to engineering and data science leadership youll define and champion the roadmap for foundational capabilities such as search recommendations vector-based retrieval and LLM enablement. Youll ensure these platform services are robust performant well-documented and widely adopted. Success requires balancing thoughtful product curation long-term architectural coherence and tactical developer needs.

This role reports to the VP of Product Core Platform Services and collaborates closely with Platform Engineering leadership to ensure were solving the right technical problems with the right strategic focus.

Hybrid 3x a week- (New York NY)

In-office Expectations : This position is hybrid in-office with the ability to work remotely for up to 2 days per week.

About The Positions Contributions :

Weight Accountabilities Actions and Expected Measurable Results :

Strategic Roadmapping

Define and maintain a platform roadmap aligned with company-wide goals and engineering priorities.

Prioritize investments that reduce redundant work improve developer satisfaction and unlock new end-user capabilities.

Make deliberate tradeoffsfocusing as much on what not to build as what to include to preserve platform coherence.

Act now not later move with urgency while staying aligned to the long-term vision.

Platform-as-a-Product Thinking

Champion the platform as a product not just a set of toolsrequiring careful opinionated curation.

Avoid the feature shop trap by recognizing patterns in requests and designing extensible self-service capabilities.

Ability to make tough decisions about what NOT to build to maintain platform coherence.

Promote modularity standardization and reusability across services to reduce fragmentation and technical debt.

Deliver with intention by thoughtfully balancing user problems with platform coherence.

Cross-Org Orchestration

Lead multi-team initiatives for search recommendations content enrichment and LLM infrastructure.

Serve as the connective tissue between platform engineering infrastructure data science and consuming teams.

Collaborate respectfully to align stakeholders around shared technical outcomes.

Internal Developer Experience

Treat internal developers as primary customersimproving API usability documentation and onboarding.

Build trusted self-serve services with intuitive interfaces and strong feedback loops.

Make it matter by solving real developer pain points with empathy and insight.

Migration Strategy & Adoption

Experience designing compelling migration paths and driving adoption of new platform capabilities.

Ability to incentivize teams to adopt platform services through demonstrable value through efficiency reliability or new functionality.

Support teams throughout the transition process to reduce total cost of ownership.

Champion accountability in getting teams successfully onto future-proof platforms.

Operational Excellence

Partner with engineering to ensure platform reliability stability and performance.

Champion SLOs observability and self-healing capabilities as foundational product attributes.

Avoid operational burden falling to users by proactively addressing edge cases and failure modes.

Expect integrity in how we build test and scale platform services.

Measurement & Outcomes

Define and track platform leverage metricse.g. engineering hours saved duplicated work eliminated system uptime.

Balance platform health metrics with adoption developer satisfaction and impact to end-user outcomes.

Build feedback loops to continuously iterate on platform capabilities.

Innovation Enablement

Identify and prioritize future-facing opportunities like vector search and LLM-ready APIs.

Serve as a force multiplier by enabling faster more innovative delivery across the org.

Embrace change to grow pioneer forward-thinking technical capabilities that empower teams.

The Roles Minimum Qualifications and Job Requirements :

Education : Bachelors degree required in Computer Science Engineering Business or related field and / or equivalent experience.

Experience : 10 years in product management with substantial experience in internal platforms developer tools or ML infrastructure.

Specific Knowledge Skills Certifications and Abilities :

Proven success leading technical products that span multiple teams or business units ideally in media content or developer-focused domains.

Experience designing and driving adoption of migration strategies and self-serve capabilities.

Deep fluency in partnering with engineers on architecture tradeoffs and system design.

Strong understanding of search recommendations vector databases and LLM application patterns is a major plus.

Ability to balance strategic thinking with empathetic customer insighttranslating stated needs and revealed preferences into impactful solutions.

Track record of avoiding reactive build cycles by thoughtfully prioritizing platform focus and extensibility.

Exceptional collaboration and communication skillsable to influence without authority and align cross-functional stakeholders.

Familiar with Agile development processes and modern experimentation practices.

It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and / or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing .

The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here : Range

Salary : New York : $150000 - $175000

The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location experience and performance. The range listed is just one component of People Incs total compensation package for employees. Other compensation may include annual bonuses and short- and long-term incentives. In additionPeople Inc. provides to employees (and their eligible family members) a variety of benefits including medical dental vision prescription drug coverage unlimited paid time off (PTO) adoption or surrogate assistance donation matching tuition reimbursement basic life insurance basic accidental death & dismemberment supplemental life insurance supplemental accident insurance commuter benefits short term and long term disability health savings and flexible spending accounts family care benefits a generous 401K savings plan with a company match program 10-12 paid holidays annually and generous paid parental leave (birthing and non-birthing parents) all of which may vary depending on the specific nature of your employment with People Inc. and your work location. We also offer voluntary benefits such as pet insurance accident critical and hospital indemnity health insurance coverage life and disability insurance.

#NMG#

Required Experience :

Staff IC

Key Skills

Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 150000 - 175000