Ophthalmic Assistant

Description

Lowell Community Health Center (Lowell CHC) is a diverse, community-based health care organization. Our programs have been recognized as national models and LCHC was named one of the top five health centers in the nation for excellence in cultural competency. With a career at Lowell Community Health Center, you will be joining a dynamic team of passionate and talented people.

Summary :

With a career at Lowell Community Health Center (Lowell CHC), you will be joining a dynamic team of passionate and talented people. At LCHC, you will continue learning, growing and challenging yourself in your career. At the same time, you'll be helping people look and see their best. Our team is looking for an Ophthalmic Assistant or Technician to help us at the state-of-the-art Eye Care Center within the Lowell Community Health Center. You will be an essential member of our team that is committed to delivering exceptional care that improves the health of the patients it serves through prevention, treatment and education. We are willing to train the right candidate who has the desire to develop and grow in a new career path. We value individuals who are curious, dependable, skilled and flexible in their work. In return, we offer our employees a work environment that is positive, fair and provides opportunities to develop professionally.

Responsibilities :

• Assist optometrist in the comprehensive eye care services (primary eye care, binocular vision, ocular disease, contact lens, etc.) that meets the standard of care set forth by the American Optometric Association.
• Take comprehensive patient history including medical, social and family using language line or interpreters as needed.
• Document medications, allergies and history in electronic health record (EHR).
• Perform preliminary tests prior to patient seeing the optometrist (i.e. visual acuity, blood pressure, eye pressures, utilize diagnostic and testing equipment, etc.).
• Oversee and monitor ophthalmic equipment and supplies, requesting repairs when required.
• Order and stock medical supplies.
• Order contact lenses for patients and contact lens trials as needed.
• Instruct patients in proper use of contact lenses, solutions and care of contact lenses.
• Monitor and prioritize duties and patient flow to keep optometrists on schedule.
• Provide excellent customer service to all patients and staff in multi-cultural and fast-paced environment.
• Utilize language lines when needed to communicate with patients.
• Adhere to privacy and confidential and proprietary company policies and procedures (LCHC guidelines).
• Maintain open lines of communication with staff, peers and supervisors in Eye Care Clinic and other LCHC departments.
• Participate in educational meetings, training activities and continuing education (i.e. courses to become Certified Ophthalmic Assistant) as outlined by departmental guidelines and goals.
• Flexible and adaptable based on health center requirements.
• Assure readiness prior to clinical operations and perform all actions needed for exceptional patient care.
• Demonstrate effective prioritization of day-to-day operations to keep optometrists on schedule.
• Maintain the cleanliness and sanitation of all equipment, areas and work stations.

Qualifications :

Physical Requirements :

Work Environment :

Frequent contact with patients, families, visitors, nurses and other department staff. Occasional requests to change work areas to cover another priority area to meet patient needs. Occasional stress and pressure caused by multiple simultaneous demands. May be exposed to various body fluids and / or infectious diseases. Universal precautions and techniques are included in orientation and the availability of protective wear is supported and encouraged when the employee is at risk for exposure.