Call Center / Customer Service in East Hartford, CT 06108Amicis Global • East Hartford, CT, United States
Call Center / Customer Service in East Hartford, CT 06108
Amicis Global • East Hartford, CT, United States
22 hours ago
Job type
- Full-time
- Quick Apply
Job descriptionServe as the initial point of contact for consumers and providers regarding client programs. Answer inbound calls and provide accurate, clear, and complete information. Assist with account access and password reset issues. Document all customer interactions in the call-tracking system with accuracy and detail. Forward callers to leadership or appropriate CT state agencies as required. Identify consumer trends, report concerns, and recommend service improvements. Handle complex or escalated customer issues professionally and efficiently. Meet or exceed daily performance standards for call volume, quality, and customer satisfaction. Full-time employment (40 hours / week) Paid training Monday Friday schedule (Weekends Off) Career advancement opportunities Supportive and professional work environment Full benefits options Strong communicators-verbal and written-who can explain complex information clearly. Reliable and committed individuals with strong work ethic and excellent attendance. Problem-solvers who remain calm and professional in challenging customer situations. Tech-comfortable individuals who can navigate multiple systems and applications. People who genuinely enjoy helping others and finding solutions. Able to work in a structured environment, handling a high volume of calls. High School Diploma or GED Minimum 6 months of call center or customer service experience OR Associate degree or higher (no experience required) Able to type at least 35 WPM Must pass customer service assessment, criminal background check, and 8-panel drug screen Previous customer service or call center experience Strong attention to detail and documentation accuracy Ability to handle sensitive or confidential information appropriately
Job Title :
Call Center / Customer Service
Location :
East Hartford, CT 06108
Duration : 6 Months (Temp to Hire)
Summary :
- We are seeking Customer Service Representatives to support incoming customer inquiries as the first point of contact. In this role, you will assist with program information, account questions, and password reset support for the online consumer portal. Success in this position requires strong communication skills, professionalism, and a passion for helping people.
Key Responsibilities
What You'll Receive
Who Thrives in This Role
Qualifications
Required :
Preferred Skills :
#CareerBuilder #Monster #Dice #Indeed #LinkedIn
Create a job alert for this search
Call Center Customer Service • East Hartford, CT, United States
Related jobs
Perm General Dentist Need - Guilford, CT We're seeking a General Dentist for a clinic in Guilford, CT.If you're looking for a supportive environment and have at least one year of experience, this m...Show more
Work From Home Union Position- Customer Service / Sales.Our company has moved to 100% virtual, work-from-home positions.This position allows you to earn an incredible living without sacrificing your...Show more
Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.
Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show more
Customer Service Representative.Sentara Health is currently seeking a full-time remote Customer Service Representative.Position Status : Full-time, Day Shift.
Position Location : This is a remote posi...Show more
Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitab...Show more
Technical Information Service Representative.The role will be hybrid with AT LEAST one day in the Rocky Hill office per week (usually Tuesdays but this can vary per week).Some weeks more days in th...Show more
Overview Position : CICU APP Location : New Haven, CT Scheduled Hours : 40 Position Type : Full Time EMR System : Epic Why Choose Yale New Haven Health? Excellent work environment -Keeping the patient a...Show more
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show more
Sparkle is currently looking for qualified employees to work in our Car Wash!!.Car wash attendants are responsible for washing cars and carrying out all other daily duties that ensure effective ope...Show more
Are you a new real estate agent looking to grow your skills, or an experienced agent wanting more flexibility? Our Associate Agent role lets you work with customers on your schedule and make money ...Show more
Customer Service Representative - THIS IS SPARTA.Customer Service Representative THIS IS SPARTA!!!.Customer Service Representative - Management Potential HERE WE GROW AGAIN!!!!!!!!! As the top ven...Show more
We have a new assignment for RN - ED in Hartford, CT and are interviewing ASAP.This is a travel assignment, 3x12 Nights position at a great facility.
Benefits include medical, dental, vision, 401K, ...Show more
Join the future of dentistry, led by dentists.At Dental365, we're reshaping the way patients experience dental care.By placing patients and providers at the core of our approach, we're breaking new...Show more
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
The Metropolitan District Commission (MDC) provides quality water supply, water pollution control, mapping, and household hazardous waste collection to eight member municipalities : Bloomfield, East...Show more
WM Strategic Business Solutions (SBS), located in Windsor, CT, is responsible for managing WM's largest, most prestigious national customers.
SBS serves as the one-stop shop for the largest corporat...Show more
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...Show more
General Dentistry
Proxi Dental Staffing • Guilford, Connecticut, United States
Part-time
Last updated: 30+ days ago • Promoted
100% Work From Home Union Position- Customer Service / Sales
Global Elite • Hartford, CT, US
Remote
Full-time
Last updated: 30+ days ago • Promoted
Work From Home
Remote Jobs • Guilford, CT
Remote
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative I
Sentara Healthcare • Springfield, MA, US
Full-time
Last updated: 3 days ago • Promoted
Banker - Hartford, CT
PeoplesBank • Hartford, CT, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative (Rocky Hill)
inSync Staffing • Rocky Hill, CT, US
Part-time
Last updated: 1 day ago • Promoted
APP
Yale New Haven Health • Wallingford, CT, US
Full-time
Last updated: 8 hours ago • Promoted • New!
Remote Customer Service Representative – Product Testing
GLOCPA • Branford, Connecticut
Remote
Full-time
Last updated: 30+ days ago • Promoted
Call Center Agent (Argentina)
24 Hours Group • Springfield, MA, US
Full-time
Last updated: 30+ days ago • Promoted
West Hartford Mr Sparkle
Valvoline • West Hartford, CT, United States
Full-time
Last updated: 5 days ago • Promoted
Associate Agent (Independent Contractor) - Hartford County, North
Redfin • Hartford, CT, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative - THIS IS SPARTA
NY Marketing Firm • Hartford, CT, US
Full-time
Last updated: 30+ days ago • Promoted
RN - ED : Hartford, CT
Nuwest Group • Hartford, CT, United States
Full-time
Last updated: 5 days ago • Promoted
General Dentist
Dental365 • Guilford, CT, United States
Full-time +1
Last updated: 5 days ago • Promoted
Remote Customer Service (50k-90k per year)
Professional Careers • Springfield, Massachusetts
Remote
Full-time +1
Last updated: 30+ days ago • Promoted
Customer Service Representative
MDC • Hartford, CT, US
Full-time
Last updated: 2 days ago • Promoted
Call Center Customer Service Representative
Waste Management • Windsor, CT, US
Full-time
Last updated: 30+ days ago • Promoted
Hurricane Relief Call Center Representative
MCI • Hartford, CT, US
Full-time
Last updated: 29 days ago • Promoted