Housecall Providers is a Portland area nonprofit organization and one of the largest providers of medical care exclusively in the home in the Western United States. We are proving every day that in home medical services for homebound and chronically ill patients can improve health outcomes, increase patient comfort, reduce health care costs and increase provider satisfaction.
Our Mission
Improving lives by bringing health care home.
Job Summary
The IS Manager represents customer needs and interests related to planning and delivery of information systems products and services. This position is the primary point of contact for assigned systems and services and is accountable to gain a thorough understanding of business needs, priorities, and measures of customer success.
Essential Responsibilities
- Strategic planning, budgeting, and new product development
- Clinical systems maintenance and process improvement
- Internal and external customer relationship management
- Employee Supervision
Required Experience and / or Education
Minimum 7 years' related experience, including 5 years in a product owner, senior-level business analyst, project management or similar role with a high degree of relationship management responsibilities in an information services settingPreferred
Minimum 2 years' experience in a supervisory position or minimum 1 year experience in a supervisory position with completion of CareOregon's Aspiring Leaders ProgramCertified Scrum Product Owner (CPSO), Project Management Professional (PMP), other Agile / Scrum certificationsKnowledge, Skills And Abilities Required
Understanding of clinical delivery system functions and information system configuration implicationsKnowledge of patient care clinical workflows and how information system products and services are utilized by healthcare providersKnowledge in drafting, reviewing, and or negotiating technology contractsKnowledge of ITIL and ITSM principles and practicesKnowledge of adult learning methods and training deliverySkills And Abilities
Expertise in articulating and translating business needs and business rules into actionable requirementsStrong communication and interpersonal skills; can remain flexible, positive, and adaptableAbility to develop roadmaps, detailed work plans, prioritize tasks and meet objectivesProcess mapping skills such as cross functional process diagramingAbility to facilitate decision making at all levels, including executive management, outside partners and vendorsWe are an equal opportunity employer. The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability.
J-18808-Ljbffr