Support Specialist

A company is looking for a Support Specialist I to assist in processing claims for Social Security disability and Veteran's Disability services.

Key Responsibilities

Process administrative tasks to build claimants' case files, including demographic and client-specific data

Mail correspondence to claimants or the SSA and ensure compliance with deadlines and quality standards

Conduct follow-up activities with government agencies and maintain confidentiality of claimant information

Required Qualifications

Experience in a customer service-related field

Ability to work in a fast-paced, multi-tasking environment

Ability to input accurate data into various computer systems

Ability to navigate multiple computer systems and screens simultaneously

Must display a high level of initiative and drive to succeed