Expo

ROLE PURPOSE

To maintain consistency in product execution and ensure all products are delivered to standard. The Expeditor also manages communication between the FOH and BOH.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

• Guarantees 100% recipe adherence by verifying all prepared food meets TGI Fridays standards, follows recipe requirements, and adheres to product sensitivity and plate presentation guidelines.
• Ensures Line Cooks follow zoning guidelines at all times.
• Keeps updated on recipe changes and ensures proper recipe procedures are executed daily.
• Streamlines communication between FOH and BOH Team Members (i.e. communicates ticket times and potential problems with the service staff, kitchen staff and Managers).
• Manages throughput times as outlined through the Brand Standards.
• Keeps prepared food continuously moving out of the kitchen to ensure food is delivered timely to the table.
• Conducts Line Checks.
• Stocks / Organizes product on line, rotates product; may also organize product in coolers, dry storage, and freezers during non peak periods.
• Completes assigned prep work for stocking and set up of station. Breaks down and cleans station thoroughly, daily
• Leads demos.

KEY DECISIONS

Makes

Influences

MEASURES OF SUCCESS

QUALIFICATION REQUIREMENTS

COMPETENCIES PASSION FOR THE GUEST – Actively contributes to fun, friendly and engaging service.

COMMUNICATION – Keeps the lines of communication positive, open and productive.

PASSION & INITIATIVE – Keeps it fun and keeps up with the pace.

RELIABILITY & ACCOUNTABILITY – Works hard and delivers quality results.

FLEXIBILITY & STRESS TOLERANCE – Knows that anything can and will happen and handles uncertainty in a calm, controlled manner.

TEAMWORK & COLLABORATION – Fuels an environment where everyone pitches in and gets along.

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