Engineering Aide Component Replacement Repair

JOB SUMMARY

Monday-Friday 8am-5pm

Primary duties will include but not limited to complete robotics service, preventative maintenance, refurbishment programs, training, programming and emergency service calls. Additionally, extensive testing of robot units will be required. Specification and ordering of parts as necessary for each robot unit processed. Update service reports, tracking notes in the computer system reflecting the steps taken to repair each robot system. Technicians will be required to perform repairs of units down to component level, and will also need soldering skills for cable and emergency in field repairs. Proficiency with test equipment like a multi-meter will be mandatory. In depth knowledge of various OEM robot programming languages will be required and many offline programming and software tools. Must be able to work alone or in a team environment and be computer literate.

ESSENTIAL DUTIES AND RESPONSIBILITIES __

Technicians will be required to perform good root cause troubleshooting skills with the use of test equipment (Multi-meter) and various offline software tools. Must be able to work in a team environment and be highly computer literate.

• (80%) In field robotic service work, customer training, installation programming and support
• (10%) Documentation of actions taken on service reports, internal and external training documents and customer communication of completions, obstacles and concerns.
• (10%) In shop repairs of various robot systems, components, planning for service work, and training
• Performs routine maintenance such as cleaning, lubricating, and inspecting
• Identify problems with the equipment and root cause analysis
• Electrical diagnostics abilities and minimum basic fundamental understandings
• Mechanical diagnostics abilities and minimum basic fundamental understandings
• Install replacement components, re-initialize, calibrate, debug and touch up program to return into production
• Complete service reports , parts requests and time reports
• Responsible to improve equipment reliability and uptime
• Maintain 5S requirements
• Material Handling parts of Robots using forklift or crane experience Proper use of IT systems
• Proactively assist inside and outside sales teams with new robotic business initiatives

May be modified from time to time. Other duties, tasks and work may be assigned.

Production Level Metrics

QUALIFICATIONS : __

KNOWLEDGE & SKILLS REQUIRED

EDUCATION & EXPERIENCE

CERTIFICATES, LICENSES, REGISTRATIONS

Technical School Certification (related field)

EMPLOYEE EVALUATION SUMMARY

Employee will be evaluated on quantitative productivity levels regarding amount of repairs that result from actions, number of items processed / followed-up and related activity. In addition to regular coaching, employee will receive the following written evaluations :

WORK SCHEDULE

Work hours are 9 : 00am to 5 : 00pm with lunch from 12 : 00pm to 12 : 30pm. Additional hours may be required and / or Saturdays. Adherence to attendance and coverage policies is expected to be followed diligently. Time off will be granted with proper formal notice in accordance with company policy.

WORK ENVIRONMENT

The environment is a warehouse setting. Dress attire is casual but professional in a warehouse setting. All employees are required to wear “Radwear” (apparel with company logo) at all times once the initial supply (at company expense) has been received. Closed toed, hard sole heels are required. Radwell ID Badge and Access cards must be worn at all times. Employees must adhere to all Radwell Safety Requirements at all times (see safety manual posted online).

Required Skills

Required Experience

Qualifications :

Bachelors with minimum 15 years experience or equivalent relevant work experience. Bachelors maybe substituted 2 for 1, in addition to the relevant work experience requirements.