Production & Quality Operations Coordinator

Job Description

Job Description

About Hillstone Pharmacy

Hillstone Pharmacy is a Tennessee-based 503A compounding pharmacy committed to providing high-quality sterile and non-sterile compounded medications. Our team is dedicated to precision, compliance, and care—balancing innovation and regulatory excellence in everything we do. We’re expanding our production and quality teams as we scale to meet growing patient and provider demand.

Position Overview

The Production & Quality Operations Coordinator plays a key role in daily pharmacy operations by managing the master production schedule and coordinating laboratory testing and product release activities. This position serves as the link between the compounding team, pharmacists, and quality control to ensure products are compounded, tested, and released efficiently and compliantly.

This is a hands-on, detail-oriented position ideal for someone who thrives in a structured, process-driven environment and understands both compounding operations and quality workflows.

Key Responsibilities

• Develop and maintain daily and weekly production schedules for compounded sterile and non-sterile products.
• Prioritize batches based on prescription demand, beyond-use dating (BUD), and material availability.
• Coordinate with pharmacists, technicians, and the quality team to align compounding, testing, and release timelines.
• Track and monitor lab testing (potency, sterility, endotoxin, stability) and ensure timely submission and documentation.
• Maintain accurate batch logs, sample tracking sheets, and Certificates of Analysis (CoA).
• Communicate with contract testing labs and document results within the batch record system.
• Support QA / QC documentation reviews, CAPA follow-ups, and deviation investigations as needed.
• Generate daily / weekly operational reports to leadership summarizing output, pending tests, and turnaround times.
• Ensure all documentation and activities meet USP

, and applicable state / federal regulations.

Qualifications

requirements.

Excellent written and verbal communication skills.