Medical Front Desk Specialist

Medical Front Desk Specialist

We are looking for a skilled Medical Front Desk Specialist to join our client's team in Portland, Oregon, on a contract basis. In this role, you will play an essential part in providing administrative support and ensuring a welcoming environment for patients. This position is ideal for someone with experience in patient scheduling, front office operations, and medical terminology.

Responsibilities :

• Greet patients with professionalism and ensure a positive experience as they check in and out of appointments.
• Schedule patient appointments efficiently, ensuring accuracy and adherence to clinic protocols.
• Manage front desk operations, including answering phones, responding to inquiries, and maintaining an organized workspace.
• Verify patient information and insurance details while maintaining confidentiality.
• Utilize the Epic EMR system to update and manage patient records accurately.
• Coordinate with medical staff to optimize appointment schedules and minimize wait times.
• Handle administrative tasks such as managing correspondence, filing, and data entry.
• Assist patients with completing necessary forms and provide guidance as needed.
• Address patient concerns and escalate issues to appropriate personnel when required.
• Ensure the reception area is clean, organized, and welcoming for all visitors.

Requirements :

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training.