Remote Customer Service

We are seeking a motivated and reliable Customer Service Representative to join our remote team. In this role, you’ll be the first point of contact for our customers—providing exceptional service, resolving inquiries, and ensuring every interaction reflects our company’s values.

Responsibilities :

Respond to customer inquiries via phone, email, or chat in a professional and timely manner.

Provide accurate information about products, services, and policies.

Resolve customer issues efficiently and escalate complex cases when necessary.

Maintain detailed and accurate records of customer interactions.

Collaborate with other departments to improve the overall customer experience.

Qualifications :

Strong communication and problem-solving skills.

Basic computer literacy and comfort using CRM or ticketing systems.

Ability to work independently and manage time effectively.

Previous customer service experience preferred, but not required.

Must have a reliable internet connection and a quiet workspace.

Benefits :

Flexible remote schedule.

Paid training and growth opportunities.

Supportive team culture.