Security Professional - Retail Front Desk Full-Time
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
As a Security Professional - Retail Front Desk Full-Time in McLean, VA, you will serve and safeguard clients in a range of industries such as Retail / Malls, and more. As a Front Desk Security Professional with Allied Universal at a high-end retail location, you will be the first point of contact for guests and staff, helping to create a welcoming atmosphere while supporting security-related protocols. Your responsibilities include monitoring access, verifying credentials, and assisting with visitor inquiries, all while providing outstanding customer service. By maintaining a visible presence, you help to deter potential security-related incidents and contribute to a positive experience for everyone in the environment. Join a team that values integrity, teamwork, and a people-first approach.
Position Type : Full Time
Pay Rate : $25.00 / Hour
Job Schedule :
- DayTime Tue 10 : 30 AM - 07 : 30 PM
- Wed 10 : 30 AM - 07 : 30 PM
- Fri 10 : 30 AM - 07 : 30 PM
- Sat 10 : 30 AM - 07 : 30 PM
- Sun 11 : 30 AM - 06 : 00 PM
What You'll Do :
Use our proprietary scheduling platform to claim open shifts at client sitesSupport operations across a range of environments including commercial real estate, healthcare, and educationReceive site-specific training and guidance from experienced teamsDeliver consistent, professional security presence and customer serviceBe ready to fill in at short notice when urgent needs ariseResponsibilities :
Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies at the front desk.Monitor access to the location, verifying credentials and assisting with visitor management as required.Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.Communicate professionally with clients, visitors, and staff to address inquiries and provide assistance.Maintain detailed and accurate records of daily activities, incidents, and / or unusual occurrences at the front desk.Support emergency response activities as directed by Allied Universal and / or site management.What We're Looking For :
Availability across various days and shiftsReliability and ability to adapt to different post assignmentsA desire to gain broad experience and grow within the companyInterest in transitioning into full-time roles when availableMinimum Requirements :
Customer service experience is preferred.Experience with access control and / or badge systems is preferred.Comfortable using a computer or tablet is preferred.Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.Possess a high school diploma or equivalent.As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.A valid driver's license will be required for driving positions only.Why Join Us :
Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.Smart Tools : Access exclusive technology for real-time shift visibility and claiming.Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.
