Customer Service Supervisor

JOB DESCRIPTION

Levi Strauss & Co. isn't your typical retailer. We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices. Our brands (Levi's®, Dockers®, Beyond Yoga®) stand for freedom and self-expression.

Supervisorscontribute as an integral member of the store management team by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth.

We're looking for a Supervisorwho shares our values :

Embraces Originality and Integrity :  You share our passion for fashion and understand the importance of our brand heritage.

Empathy for Customers and Co-workers : You add positivity to our store culture and play a part in driving a memorable experience for our employees and customers.

Demonstrate Courage :  We lead with our values. You feel supported to make decisions and lead by example. You are a role model and aspire for more.

Drives Performance : You're results-oriented and support the team.

You'llsupportthe leadership team to success :

Growing Sales :  Execute sales strategies and monitor performance to drive revenue growth.

Be a coach : Guide and support team members through effective mentorship and leadership.

Operational Excellence : Manage daily store operations to ensure efficiency and maintainhigh standards.

Customer Focus : Ensure exceptional customer service and foster a welcoming shopping environment.

The role requires someone who :

Is good with people and able to support, assist, and coach store associates to perform their work effectively.

Complies with all Levi's® Stores policies, procedures, and programs, while able to follow directives of store management.

Consistently meets or exceeds established store and individual sales and performance goals.

Can handle heavy lifting (up to 40 lbs.) and constantly moving around, kneeling, carrying items, reaching overhead, and climbing ladders.

Must have reliable transportation.

Must be 18 years or older.

Life-Enhancing Perks :

Unwind & Recharge : 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.

Health & Wellness : Immediate medical, dental, and vision coverage. Free Medical Premiums w / Live.

Make a Difference : Paid volunteer hours & charity donation matching up to $2000 / year.

Live in Levi's : 60% employee discount.

Retire Sooner : 125% match on your 401k, up to 6%! That's getting $1.25 for each $1 you put in. Free $$$.

Level Up : Grow here, don’t just work somewhere. Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.

LOCATION

Portland, OR, USA

FULL TIME / PART TIME

Part time

COMPENSATION

The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $17.05 - $28.45 per hour, varying with experience and qualifications.