Renewal Specialist I

Description

Renewal Specialist

Location Requirements :   This position is hybrid to the Naperville office.

Your role on the team :

The Renewal Specialist plays a key role in driving client retention and revenue growth by managing contract renewals across K–12 school districts. This position ensures timely, accurate renewals while maintaining strong relationships with district partners. The ideal candidate is detail-oriented, skilled in negotiation, and thrives in a collaborative, data-driven environment that supports long-term customer success.

You can expect to :

1. Contract Renewal Management

• Manage and track upcoming contract renewals across K-12 school districts to ensure timely renewals.
• Prepare, review, and send renewal quotes and agreements, ensuring they align with company pricing and policies.
• Work closely with internal teams to ensure smooth and accurate contract processing.

2. Client Relationship Management

3. Pricing and Negotiation

4. Data Management & Reporting

5. Collaboration with Internal Teams

6. Customer Retention & Risk Mitigation

7. Process Improvement & Efficiency

What you bring to the role :

This role requires :

Who we are

Frontline Education is a pioneer of school administration software purpose-built for K-12 districts. We provide innovative, connected solutions for student and special programs, business operations, and human capital management with powerful data and analytics to empower educators and administrators. We earn the trust of K-12 leaders across the U.S. by serving as a consistently high-performing, forthright partner of school districts through every dimension of the company.

We're a group of unique and talented individuals that love what we do. We've been lucky enough to land jobs with a rapidly growing tech company that supports an appreciative and friendly customer base. We work hard to make our customers happy, but we like to have a good time in the process. We are a company that strives to think in terms of “we” instead of “me.” We believe in the philosophy of servant leadership and that it’s all about putting others first. We also value the balance between family and work.

Frontline embraces diversity, equity, and inclusivity. We are intentionally building a workplace that respects, supports, and values the identities of all our employees. We believe this to be foundational in developing a strong community in our company. Frontline Education is an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The perks of being a Frontliner

Frontline offers a competitive compensation package including a base salary, rewarding bonus structure, 401k match, ESPP, and personalized PTO! Our company growth has created a promising environment for career advancement and rewarding challenges. We offer a tuition reimbursement program for eligible college credit coursework available to employees depending on their status and length of employment.

The salary range for this role is $60,000 - $70,000 per year, based on experience, skills, and internal equity. In addition to base salary, this role includes a bonus, personalized PTO, and comprehensive benefits, including health insurance, 401k, and much more!

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