Teller (Full Time)

The Freedom Federal Credit Union Difference

Freedom Federal Credit Union believes that a great member experience begins with a great team member experience. We value our team members not just for their talent, but also for the difference they make to our members and the communities we serve. We strive to help our team members live up to their fullest potential, and, with that in mind, provide each of them with a healthy, safe, and positive, yet challenging, work environment. A positive work-life balance, personal growth, purposeful work, and recognition of accomplishments are an essential part of what we offer. We're looking for people to join our team, who share our vision and passion to make a positive financial impact on our members' lives. If you're ready to take the next step, join Freedom to truly make a difference.

• Starting rate for this role is $17.50 / hour (rate is commensurate with applicable experience).
• This position is eligible for a $500 sign-on bonus.

Summary :

The Freedom Federal Credit Union Teller supports an environment of member loyalty by creating a positive experience and completing basic financial transactions for members. This role identifies and educates members on options for financial transactions by leveraging product knowledge and technology resources.

Essential Duties & Responsibilities :

Greet members and visitors in a friendly and professional manner.

Identify member needs by asking open ended questions around credit union products and services.

Perform teller duties such as cashing checks, accepting deposits, processing withdrawals, and handling payments.

Adhere to all credit union policies, procedures, and regulatory requirements.

Work closely with other team members to ensure a cohesive and efficient branch operation.

Maintain accurate records of member interactions and transactions.

Knowledge, Skills, and Experience

Required Experience

Interpersonal Skills

A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations, and explanations with members, direct and indirect reports, and outside vendors of a sensitive and / or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating, and / or advising others on matters of significance.

COMPANY INFORMATION :

Freedom Federal Credit Union is a community-chartered federal credit union offering consumer financial services to those who live, work, volunteer, worship, attend school, or have family in Harford, Baltimore, & Carroll Counties as well as Baltimore City. Additionally, Freedom offers a full line of banking services for all businesses, associations, and other organizations that are based in those same locations. To learn more, visit freedomfcu.org.

Freedom Federal Credit Union offers competitive compensation, and our benefit offerings include :

Freedom Federal Credit Union conducts credit, bond, and background checks. All new hires must present evidence of authorization to work in the US. Freedom Federal Credit Union participates in the E-Verify program. Freedom Federal Credit Union is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected Military / Veteran status and will not be discriminated against based on disability.

If you are a disabled applicant and cannot apply online, please contact Freedom directly at HumanResources@freedomfcu.org for assistance.