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Deal Desk Manager

Deal Desk Manager

HiveMQWashington, DC, US
1 day ago
Job type
  • Full-time
Job description

Deal Desk Manager

HiveMQ empowers businesses to unlock the full potential of their data with the most trusted edge-to-cloud IoT data streaming platform. Built on MQTT's publish / subscribe architecture for seamless and flexible integration across operational technology (OT) assets and information technology (IT) applications, HiveMQ ensures businesses can efficiently connect, stream, and govern their data in real-time.

With a focus on reliability, scalability, and security, HiveMQ helps organizations get their data AI-readyenabling advanced analytics, predictive maintenance, and digital transformation. Leading brands like Audi, BMW, Liberty Global, Mercedes-Benz, Siemens, and Eli Lilly trust HiveMQ to modernize their operations, accelerate innovation, and create smarter, data-driven experiences.

The company was founded in 2012 and is headquartered in Landshut, Germany, with offices across the globe.

HiveMQ's Vision for this Role

HiveMQ is seeking an analytical, detail-oriented, and collaborative Deal Desk Manager to lead and scale our deal desk function. This person will act as a strategic partner to Sales, Finance, Legal, and Product, helping to structure complex deals, ensure commercial compliance, and drive operational efficiency throughout the deal lifecycle.

The ideal candidate brings a strong mix of commercial acumen, process rigor, and cross-functional collaboration skills, and thrives in a fast-paced, high-growth environment.

Key Responsibilities

Deal Structuring & Support

  • Serve as a trusted advisor to Sales on pricing, discounting, commercial terms, and deal structuring for strategic and non-standard deals.
  • Ensure alignment with pricing strategy, revenue recognition policies, and margin goals.
  • Review and approve non-standard terms, partnering with Legal, Finance, and Product as needed.
  • Maintain a high level of responsiveness to support fast-moving deal cycles.

Operational Governance & Compliance

  • Enforce deal desk policies and approval workflows to ensure compliance with company standards and internal controls.
  • Document deal exceptions and track trends for executive visibility and process improvement.
  • Ensure accuracy in CPQ, Salesforce, and contract documentation before signature.

    • Process Optimization

  • Continuously improve deal desk processes to increase speed, reduce friction, and enhance transparency for Sales and cross-functional partners.
  • Maintain and optimize templates, playbooks, and commercial policies.
  • Identify bottlenecks and implement scalable solutions through automation, documentation, or tooling.

    • Analytics & Reporting

  • Provide insights to support pricing strategy, quota planning, and forecast accuracy.
  • Collaborate with RevOps and Sales Leadership to develop dashboards that measure deal performance and deal desk impact.

    • Cross-Functional Collaboration

  • Partner with Legal, Finance, Product, and Customer Success to ensure commercial consistency across customer engagements.
  • Provide feedback loops to Product and Pricing teams based on deal trends and customer objections.
  • Act as the single point of contact for escalations related to deal execution.
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    Manager Deal Desk • Washington, DC, US