Senior Product Designer I

Job Description

Job Description

Articulate is the leading SaaS provider of online training solutions for the new world of work. Our industry-leading software and services make it simple for enterprises and SMBs to develop, deliver, and analyze online training that’s engaging and effective. You demonstrate an understanding of how your product area connects to broader organizational goals, and you consider company-wide objectives when shaping design solutions.

As a Sr Product Designer I , you are a trusted problem solver and tripod lead and usability owner in a well-defined but increasingly complex product area, where you deliver solutions with minimal guidance. You bring strong design craft, user empathy, and product thinking to help your team move from discovery to delivery. You partner closely with Product and Engineering to shape usability, discovery, and delivery within your scope, ensuring solutions are usable, cohesive, and aligned with business goals.

What You'll Do

• Overall Impact
• Act as the design lead within your tripod, owning usability and guiding discovery and alignment in partnership with PM and Eng.
• Own discovery and a minimum single problem area end-to-end, delivering clear, usable, and polished design hypotheses and solutions.
• Advocate for usability in tripod decisions and support discovery by contributing evidence and design insights.
• Deliver thoughtful design solutions that balance user needs, technical feasibility, and business outcomes.
• Share feedback and perspective with peers, supporting mid-level designers through collaboration and critique.
• Contribute to the design system through use, refinement, and feedback to ensure consistency across surfaces.
• Usability Ownership
• Own usability within your tripod by proactively surfacing risks, testing assumptions, and ensuring solutions are user-centered.
• Set and uphold the usability bar from early access to GA, ensuring iterative work feels usable, intuitive, valuable, and strategically impactful.
• Optimize for speed to value while clearly articulating smart quality tradeoffs and building highly usable experiences through a longer journey of experimentation.
• Translate product opportunities into clear design concepts, validated through lightweight testing.
• Participate in customer discovery sessions and synthesize research insights into actionable design direction.
• Apply working knowledge of products, users, and competitive landscape to inform product decisions.
• Design Execution
• Model practices of testing and experimentation that enable fast learning and continuous value delivery into the hands of customers.
• Deliver detailed design specs, flows, and prototypes that consider states, interactions, and edge cases.
• Create high-quality, intuitive, and cohesive experiences leveraging and contributing to the design system.
• Test design ideas and hypotheses through lightweight prototyping and usability testing.
• Collaboration & Tripod Leadership
• Act as the design lead in your product tripod, helping shape roadmap scope and priorities while ensuring usability and alignment.
• Drive project planning within your scope, setting clear timelines and priorities.
• Ensure timely delivery by balancing trade-offs and managing competing demands across design, product, and engineering.
• Facilitate collaboration across PM and Eng partners by making decisions visible, surfacing trade-offs, and building shared understanding.
• Support design QA in collaboration with Engineering and QA partners to uphold usability and polish.
• Team Citizenship
• Model strong design practices in critiques, team rituals, and cross-functional reviews.
• Actively research and share industry trends, benchmarks, and emerging design practices to help elevate the team and inform product direction.
• Proactively contribute to team rituals for your tripod (crits, QAs, planning) and provide support to your design team peers for a net positive impact. Share knowledge and feedback with peers, helping elevate design work across the team.

What You Should Have

Nice To Haves

The pay range for this position is $129,900 to $194,900   for all US locations. This range reflects the minimum and maximum amounts we believe in good faith, at the time of this posting, are appropriate for this role. Actual compensation may vary, subject to future adjustment as needed. Articulate considers a wide range of factors in making compensation decisions, including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. This position is also bonus eligible. This position is eligible for Articulate’s robust suite of benefits which are detailed here.

The application window for this position is expected to close 90 days from the original posting date.

This is a US-based role and can be performed remotely from anywhere within the United States. Occasional travel for company events may be required. Employees must physically reside and work within the US throughout their employment and must immediately notify Articulate of any change of address.

About us

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective.  Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.

Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other.  In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here.

Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at hr@articulate.com.

(For information about Articulate's privacy practices, please view our Privacy Notice)

As an organization, we participate in E-Verify.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.