Broadband Maintenance Tech

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.  We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

A Day in the Life of the

Broadband Network Technician I, II or III

A Day in the Life of the Broadband Network Technician :

Detect, troubleshoot and resolve system outages in aerial and / or underground capacities related to transmission levels, signal losses and off-air interference.

Prepare and perform emergency aerial and / or underground coaxial cable restoration due to variables such as cable breaks and / or damage

Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment

Monitor, record and repair cable leakage, complying with applicable regulations

Complete fiber splicing activities in any routine and / or emergency situations independently

Complete and distribute required documentation, such as work orders and daily logs

Participation in a 24 / 7 on-call rotation. Rotation may vary on staffing availability.

Other duties as assigned, including late night and early morning work and coverage for maintenance windows

What You Bring to the Table :

Requirements / Qualifications

Education : High school diploma or equivalent

Experience : 2+ years (Maintenance Technician II in telecommunications industry)

Maintain satisfactory driving record and have a valid driver's license

Ability to read and interpret maps

Bucket Certified; Ohm’s

Understanding of Outside Plant

Knowledge of Ladder; Hand or Power Tools

Customer Service

Communication (verbal, written)

Basic Computer Skills

Aptitude to learn to skills

Problem solving

Time Management

Teamwork

Working alone

Base Salary : The base salary range in California for this position is $27.78- $42.88 (per hour), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to California and may not be applicable to other locations.

Broadband Network Technician I- $27.78 - $38.90  per hour

Broadband Network Technician II- $29.17 - $40.84  per hour

Broadband Network Technician III- $30.63 - $42.88 per hour

We're Proud to Offer a Comprehensive Benefits Package Including :

401k retirement plan, with employer match

Insurance options including : medical, dental, vision, life and STD insurance

Paid Time Off / Vacation : Starting at 80 hours per year, and increases based on tenure with the organization

Floating Holiday : 40 hours per year

Paid Holidays : 7 days per year

Paid Sick Leave : Astound allows a number of paid sick hours per calendar year and varies based on state and / or local laws

Tuition reimbursement program

Employee discount program

• Benefits listed above are for regular full-time position

Our Mission Statement :

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.  Discrimination of any kind has no place here.  We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.