Receptionist - State Farm Agent Team Member

Julie Montenegro - State Farm AgentLos Angeles, CA, US

30+ days ago

Job type

Full-time

Job description

Job Description

Benefits :

Bonus based on performance
Company parties
Flexible schedule
Opportunity for advancement
Paid time off
Signing bonus
Training & development
401(k)
Dental insurance
Health insurance

Company Overview : Julie Montenegro - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team as Receptionist - State Farm Agent Team Member. If you are fluent in both Spanish & English, and passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity.

Job Description : As a Receptionist - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include :

Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes.

Providing exceptional customer service through phone, email, and other communication channels.

Translating documents and correspondence between English and Spanish.

Collaborating with team members to ensure accurate and timely resolution of customer issues.

Educating clients on insurance products and helping them make informed decisions.

Qualifications :

Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages.

Previous customer service experience in the insurance industry is a plus.

Strong organizational and multitasking abilities.

Empathetic and patient, with a commitment to resolving customer concerns.

Familiarity with insurance terminology and policies.

Requirements :

High school diploma or equivalent; college degree is a plus.

Relevant state insurance license preferred.

Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.

Ability to work flexible hours to accommodate client needs.

How to Apply :

Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!

www.juliemontenegro.com

Julie Montenegro - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

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Receptionist State Farm Agent Team Member • Los Angeles, CA, US

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