Program Training Specialist

Program Training Specialist

Company : The Baroco Corporation

Location : Primary location in Agawam, MA with travel required to other Baroco sites in MA and CT

Schedule : Full-Time, day shift

Reports To : Director of Program Management

Key Responsibilities

• Training Delivery & Facilitation
• Deliver Baroco- and DDS-approved crisis prevention, de-escalation, and safety training in compliance with DDS regulations, certification standards, and program licensure requirements.
• Instruct staff on the appropriate, lawful, and ethical use of de-escalation strategies, emphasizing least restrictive interventions, individual rights, and trauma-informed care.
• Facilitate engaging in-person, virtual, and blended learning sessions using adult learning methodologies.
• Program Development & Evaluation
• Design, implement, and continuously improve training programs for new hires and current employees.
• Identify training needs through review of incident data, quality assurance findings, staff feedback, and collaboration with leadership.
• Evaluate training effectiveness through observation, assessments, and performance outcomes; revise curricula as needed to ensure effectiveness and compliance.
• Collaboration & Compliance
• Maintain accurate, timely, and confidential training records, certifications, and competency documentation in compliance with DDS, MassHealth, and organizational requirements.
• Collaborate with department leaders to align training initiatives with organizational goals, performance improvement plans, and regulatory mandates.
• Support onboarding and orientation processes to ensure consistent training standards across all programs.

Additional Responsibilities

Qualifications

Compensation & Benefits : $24 / hour Health Insurance, 401(k)

Employment decisions are based on qualifications, merit, and business needs. Selected applicants will be required to successfully pass all required state and federal background checks.

Education : Associate (Required) Ability to Commute : Agawam, MA 01001 (Required) Work Location : In person