Server - Restaurant

Job Description

Job Description

Description :

POSITION TITLE : Server

REPORTS TO : F&B Managers

Our Why

We prioritize quality, kindness, and community to provide a respite in downtown Cary, where all feel welcome.

Our Core Values

INSPIRE WONDER Innovation and Creativity | Surprise and Delight

FOSTER HOSPITALITY Inclusive Culture | Home Away from Home

PURSUE EXCELLENCE Exceptional Experiences | Attention to Detail | Focus on Quality

DEMONSTRATE INTENTIONALITY Empathetic Engagement | Anticipatory Service | Sense of Ownership

CULTIVATE COMMUNITY Team Collaboration | Community Engagement | Take Time to Celebrate

POSITION SUMMARY :

The server is a guest-oriented role who will interact with guests in a friendly and professional manner, ensuring an exceptional experience while serving drinks and food. Key responsibilities include taking orders, serving food and beverages, and recommending menu items. The server will also handle cash and payments, maintain cleanliness and organization of the service area, and assist guests with general information about the hotel and local area. The role requires excellent communication skills and the ability to manage guest needs and preferences effectively. Additionally, the server will ensure that all service is performed in accordance with legal and health regulations while maintaining a positive and welcoming environment for all patrons.

DUTIES AND RESPONSIBILITIES :

Food and Beverage Service

• Appropriately welcome, interact with, and take food and drink orders from guests
• Serve food and beverages according to hotel standards
• Ensure that the service area is set up in a timely manner and is maintained throughout the shift
• Set and maintain guests with appropriate service ware and serve, check on, and run food
• Demonstrate the ability to consistently speak knowledgeably about the menus (both food and drink)

Customer Service Skills

Cash Handling and Inventory

Communication and Teamwork

Cleanliness, Health, and Safety Standards

Requirements : QUALIFICATIONS :

EDUCATION :

High School diploma, general education degree or international equivalent preferred.

LANGUAGE SKILLS :

Good knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to read and listen to instructions, memos, short correspondences, and messages.

PHYSICAL ABILITY :