Manager, Risk Operations (Financial Products)

Manager, Risk Operations (Financial Products)

This newly created leadership role is designed to protect the integrity and profitability of Super.com's financial products including the Super.com Card and Super.com Cash as they rapidly scale. You will own both strategy and execution : leading a team of analysts, shaping fraud, abuse, and KYC policies in partnership with Product, Finance, and Compliance, and developing controls that safeguard one of Super.com's most critical growth engines. This role is foundational in building a responsible, scalable financial products platform that earns user trust and strengthens Super.com's long-term profitability. This role must be based in the United States due to bank requirements.

What You'll Be Working On :

• Identify emerging fraud, abuse, and identity risks across financial products; partner with Product, Compliance, and Engineering to design and optimize policies, rules, and controls that balance growth, customer experience, and profitability
• Conduct deep-dive investigations into complex fraud and abuse patterns, including identity theft, synthetic identity activity, and transaction fraud
• Oversee KYC program execution and collaborate with the sponsor bank to ensure compliance with BSA / AML obligations, including suspicious activity reporting and watchlist monitoring
• Develop, monitor, and report on key performance indicators and loss metrics related to financial products risk
• Manage and coach a team of risk analysts, ensuring clear prioritization, analytical rigor, and high-quality execution

What We're Looking For :

Bonus Points For :

$95,000 - $156,000 a year

As a remote-first organization we use benchmarking data reflective of your geographical areas to ensure our compensation package is competitive based on where you reside. Your TA partner will confirm which range applies to your location as part of the hiring process.

At Super.com, we believe in supporting our team so they can thriveboth at work and in life.

And that's just the beginning. Visit our careers page to explore the full range of perks and benefits we offer.