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New Accounts Representative
New Accounts RepresentativeHeritage Bank • Lacey, Washington, USA
New Accounts Representative

New Accounts Representative

Heritage Bank • Lacey, Washington, USA
1 day ago
Job type
  • Full-time
  • Part-time
Job description

Heritage Bank currently has an exciting opportunity to join our organization!

At Heritage Bank we are committed to delivering exceptional financial services to our customers. The Lacey Branch is seeking a n ew accounts representative to help customers meet their financial goals by providing exceptional customer service opening new accounts and actively participating in branch sales activities.

This position is Full Time; typical schedule is Monday-Thursday 8 : 30 a.m.- 5 : 15 p.m. Friday 8 : 45 a.m.- 5 : 30 p.m. Flexibility is required to work as needed to ensure adequate staffing for training or employee absences.

This position is fully onsite in Lacey WA. The Lacey Branch is a designated travel team branch. Travel primarily supporting Pierce and Thurston counties; however travel to other surrounding counties may be required.

Base Salary Range :

Level I - $20.00 - $23.84 - $28.61 per hour

Level II - $ 20.50 - $25.62 - $30.75 per hour

Depending on qualifications and experience New Accounts Representative I or II may be considered.

The Role at a Glance :

  • Build and maintain strong business relationships with all customers and prospective customers through established customer service and sales standards.
  • Open new accounts in accordance with all account opening and account ownership verification procedures and compliance requirements. Actively grow and cross-sell business transaction accounts as well as all bank products and services.
  • Partner with other lines of business to meet customer needs and to achieve established production goals.
  • Develop and maintain an in-depth knowledge of current Bank products and services.
  • Maintain confidentiality when handling customer requests and transactions.
  • Ensure compliance with applicable regulatory requirements and internal policies and procedures.
  • Participate in branch functions and community activities to promote the Banks image and growth.
  • Receive checks and cash for deposit verify amounts and endorsements enter all necessary information in data processing system issue receipts cash checks and pay out money upon verification standards and balance in an accurate and complete manner.
  • Place holds on accounts as required and completes appropriate documentation for holds placed.

Core Skills and Qualifications :

  • Level I : 1 years recent new accounts and relationship selling experience demonstrating working knowledge of new account documentation and compliance in a financial services industry - required.
  • Level II : 2 years recent new accounts and relationship selling experience demonstrating working knowledge of new account documentation and compliance in a financial services industry required.
  • In-depth working knowledge of related statutory banking and compliance regulations operational policies and procedures and the Banks products and services.
  • Detail oriented with strong organizational problem solving and time management skills
  • Ability to read write speak and understand English well. Excellent written and oral communication skills. Multi-lingual is a plus but not required
  • Understanding and working knowledge of core processing / operating systems i.e. Fiserv DNA; with the ability to learn and adapt to new technologies quickly.
  • The position may require National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008. Continued employment in this position with Heritage Bank is contingent upon successful registration and annual re-registration thereafter.
  • Valid drivers license proof of insurance and access to reliable transportation; or the ability to access and utilize an alternative method of transportation when needed to carry out job-related essential functions and attend required training.
  • Working Environment / Conditions :

  • Climate controlled office environment.
  • Work requires regular attendance punctuality and adherence to agreed-upon schedule with willingness to work a flexible and / or rotating schedule. .
  • May be exposed to potential risk and hazards associated with criminal activity (e.g. robbery and / or attempted robbery fraud security) - receives detailed instruction to minimize risk.
  • Physical Demands / Effort :

  • Work may involve the constant use of computer screens reading of reports and sitting throughout the day.
  • Ability to operate a computer keyboard multi-line telephone photocopier scanner facsimile fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
  • Ability to stand or sit for extended periods of time and duration of shift.
  • Ability to occasionally kneel reach bend push pull and carry.
  • Occasional lifting to independently move or transport money and coin 25-50 lbs. or files and / or boxes 5-10 lbs.
  • At Heritage Bank we work hard but we also know how important it is to take time off to stay healthy relax and spend time doing what makes your heart happy!

    As part of our team youll enjoy a total rewards package which includes base salary based on the role experience and skill set along with an exceptional benefits package (medical dental vision life insurance 401(k) community volunteer time) and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually

  • and eight hours of paid sick leave per month
  • while also enjoying 11 paid holidays each calendar year and an annual float day.
  • pro-rated from start date and / or hours worked. To view Benefits Summary : Apply >
  • Current Openings >

    position >

    attachment.

    The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position.

    Heritage Bank is an Equal Opportunity Employer

    All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veteran status disability or any other basis protected by applicable law.

    Job applicants have certain legal rights. Please click here for information regarding these rights.

    If you need assistance completing the online application please email :

    Salary Range Disclaimer

    The base salary range represents Heritage Banks current salary range for the position. Actual salaries will vary depending on factors including but not limited to qualifications experience and job performance. The range listed is just one component of Heritage Banks total compensation package for full time and part time employees. Depending on position other total compensation rewards may include monthly quarterly or annual incentive and / or bonuses.

    ##JobCategory : Retail Banking##

    ##Street : 4400 Pacific Ave SE##

    ##City : Lacey##

    ##State : WA##

    ##ZipCode : 98503##

    ##Internal : false##

  • mon
  • Key words : Personal Banker Universal Banker Financial Services Associate Consumer and Business Accounts New Accounts Associate Financial Advisor experience

    Required Experience :

    Unclear Seniority

    Key Skills

    Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Hourly Salary Salary : 20 - 28

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    Account Representative • Lacey, Washington, USA

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