Investigation Specialist

Investigation Specialist

Reporting to the Investigation Support Team Lead in the Sexual Allegation Unit, the Investigation Specialist will take complaints regarding allegations of sexual abuse or sexual harassment of CPS students. This is a full-time, exempt position that will be paid for time worked on a salary basis.

The Investigation Specialist will be held accountable for the following responsibilities:

• Review materials provided by the SAU's Intake Team for cases fitting the triage criteria and identify the next investigative steps needed to obtain material information on the complaint
• Acting with minimal supervision and exercising discretion and judgment, carry out identified investigative steps to help determine if the complaint involves possible sexual misconduct allegations needing further investigation by SAU investigators
• Interview complainants, witnesses, and employees. Collect and review documents, video, phone records, and other evidence and conduct research as appropriate
• Prepare detailed and accurate reports of activities conducted in each investigation
• Update and maintain case files and case management records in order to report on the status of assigned investigations
• Assist investigative staff in the conduct of criminal, large-scale and complex Investigations
• Closely coordinate with CPS' Law, Safety and Security, and Title IX Offices, other departments and external agencies to ensure student safety and facilitate the delivery of trauma and/or social-emotional services to students, families and staff
• Occasional need to visit off-site CPS location to pick up evidence or other materials
• Perform additional duties as assigned

In order to be successful and achieve the above responsibilities, the Investigation Specialist must possess the following qualifications:

Education Required:

• High school diploma or GED equivalent
• Bachelor's degree from an accredited college or university, preferred

Experience Required:

• Minimum of four (4) years of experience in positions requiring strong organization and documentation skills, preferably in an investigative or compliance environment

Other Requirements:

• Access to transportation to travel to other sites is required
• Valid Driver's License and vehicle access preferred

Knowledge, Skills, and Abilities:

• Capable of success in a fast-paced, deadline-driven work environment; ability to efficiently manage duties of multiple projects or work tasks concurrently while driving them to completion
• Excellent verbal and written communication skills, including active listening capabilities, and the ability to distill information and concisely report on it to supervisors
• Superior writing skills, including the ability to create concise, logical and analytical reports to convey complex issues
• Ability to maintain flexibility of schedule in order to support departmental and project-based needs during non-traditional business hours, as needed
• Refined judgment with the ability to manage highly sensitive and confidential information
• Strong skills in the areas of conflict resolution, problem solving techniques, interviewing, and investigation
• Exceptional analytical and critical thinking skills demonstrated by the ability to analyze information and facilitate resolution of difficult challenges, including the ability to handle issues of complex and extreme sensitivity
• Strong interpersonal skills and the ability to work with a wide range of people, including children, parents, faculty, staff and law enforcement
• Language fluency in both English and Spanish, preferred

Conditions of Employment:

• Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions, however, all CPS employees must be residents of Illinois.